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iStorage

4.8

About this business

Location details

1670 Rollingbrook Dr, Baytown, TX, 77521, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.8317 reviews
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Monica B.'s profile image
Monica B. 
3 years ago

Ms Julie and Ms Natalie are the best I've delt with LOVE THEY VIBE. 

Business response:

Thank you Monica for your kind words, they go a long way to shaping what we do at iStorage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Team 

Terry B.'s profile image
Terry B. 
3 years ago

THE PROPERTY MANAGER WAS VERY FRIENDLY< HAD ALL THE ANSWERS AND WAS EASY TO DEAL WITH 

Business response:

Terry, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage  

Connie O.'s profile image
Connie O. 
3 years ago

Staff was pleasant. Nothing complicated just saw what we needed and got that. EZ! Thanks, 

Business response:

Connie, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Karen C.'s profile image
Karen C. 
3 years ago

Nannalee in the office was very professional and knowledgeable and had great customer service. Nice facility and very clean. 

Business response:

Karen, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage  

same s.'s profile image
same s. 
3 years ago

Easy application and good location. Like the access and property is built up less issue with water damage possibility 

Business response:

Thank you Same for your kind words, they go a long way to shaping what we do at iStorage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Team 

Janice R.'s profile image
Janice R. 
a month ago

Went up on prices the very next month! I understand business but this place is a scam! Buyer beware! 

Business response:

We are concerned to hear about the price increase. Please feel free to reach out to us at (832) 695-3155 to discuss this further. 

Roger S.'s profile image
Roger S. 
3 years ago

I called to reserve a spot for my RV. I was assigned a indoor storage unit that I couldn’t use. Shortly after reserving the spot I went by the location to make sure that I was assigned a spot that my RV would fit. I was made aware by the store employee that the spot I was assigned couldn’t be used for what I needed. I have called Customer Service requesting a refund of my Payment and have been given the run around. I am very disappointed in their customer service. 

Business response:

Thank you for taking time to provide feedback, Roger. Please email ist-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you.  

Oscar Del A.'s profile image
Oscar Del A. 
3 years ago

My locker was broken into while I was out of town, manager did nothing to help with situation, just a terrible place 

Business response:

We're sorry to hear about your negative experience, we appreciate your feedback, Oscar Del. Don't hesitate to reach out to us at (281) 626-9361 or ist-marketing@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.8 star rating with 317 reviews. 

When is iStorage open?

iStorage is open now. It will close at 10:00 p.m.