iStorage's cover image
Claimed

This profile has been claimed by the business owner or representative.

iStorage

4.9

About this business

iStorage offers convenient and affordable self storage units in Houston. Whether you're looking for easily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 2915 Old Spanish Trail today to rent your space. iStorage is an NSA Storage brand and facility. 

Location details

2915 Old Spanish Trl, Houston, TX, 77054, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9191 reviews
Select a rating
Carla S.'s profile image
Carla S. 
3 months ago

Great customer service always accommodation and very every helpful an friendly. It's so convince fir me . Thanks for always being great to me!! Carla short 

Business response:

Carla, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, iStorage  

Keisha S.'s profile image
Keisha S. 
a year ago

Only because Tommy Gardner was so great am I writing this review. I went in to get a storage. I wasn't having the best day, because I am going through a divorce ()hence the reason for the storage). He was so polite and helpful. His voice makes you want to keep him talking. When he showed me the storage it had a little bit of trash in there and he promised he would clean it out. Well I started moving items that afternoon and sure enough it was already cleaned out. He said he was only filling in at the location on 1765,... read more

Business response:

Keisha, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Beatrice C.'s profile image
Beatrice C. 
a year ago

Heather was extremely helpful, she made the process easy and was amazing to work with! Thank you so much! 

Business response:

Thank you Beatrice for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Tierra's profile image
Tierra 
a year ago

Sherri is always so helpful, makes the process so quick & easy. Thank you Sherri!! 

Business response:

Tierra, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Valencia T.'s profile image
Valencia T. 
2 years ago

I have been going through financial difficulty which made me very stressed out making my storage payments. Both Sherri and Thomas worked with me. They were both understanding & empathetic. Neither one of them wanted me to lose the contents of my storage which held sentimental contents such as the graduation memorabilia for myself and my daughter. Important documents such as birth/death certificates. They both went above and beyond and treated me like a person and not a unit number. I have grateful to the both of them for the... read more

Business response:

Valencia, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Amy J.'s profile image
Amy J. 
2 years ago

Today has been one of the worst days ever…. Until I met Sherri at istorage on Old Spanish Trail. I needed a storage unit and on a budget and almost in tears. She was so kind and knowledgeable and made me feel at ease and a lot less stressful. Thank you Sherri from the bottom of my heart. Amy Jones 

Business response:

Thank you Amy for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Derriss P.'s profile image
Derriss P. 
2 years ago

Contacted iStorage for a quote on 10x15. Their price quote was the best in our area. The representative, Mr. Author, looked into our area until he located a storage that fitted our needs. The representative was quick and thorough. It took approximately 20 minute phone call to complete. Definitely my go to for storage needs. 

Business response:

Thank you Derriss for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Tonna E.'s profile image
Tonna E. 
2 years ago

Service was great. Business was conducted over the phone. Quick and easy. 

Business response:

Tonna, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Steve S.'s profile image
Steve S. 
2 years ago

Nice storage great location 

Business response:

Steve, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 191 reviews. 

When is iStorage open?

iStorage is closed now. It will open at 6:00 a.m.