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iStorage - Houston, TX

4.9
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About this business

iStorage is proud to offer secure and friendly self-storage units to our communities. You can expect high-quality features like secure gate access, online leasing, contact-free rentals, and customer service that works 7 days a week. We are committed to providing the best service and features while offering cheap self-storage unit prices. If you’re ever in need of business storage, car, boat, RV storage, or moving storage, iStorage is here to help. Shop online, call us, or visit our friendly on-site managers today for the per... read more

Location details

2915 Old Spanish Trl, Houston, TX, 77054, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9175 reviews
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Keisha S.'s profile image
Keisha S. 
on Birdeye

6 months ago

Only because Tommy Gardner was so great am I writing this review. I went in to get a storage. I wasn't having the best day, because I am going through a divorce ()hence the reason for the storage). He was so polite and helpful. His voice makes you want to keep him talking. When he showed me the storage it had a little bit of trash in there and he promised he would clean it out. Well I started moving items that afternoon and sure enough it was already cleaned out. He said he was only filling in at the location on 1765,... read more

Business response:

Keisha, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Beatrice C.'s profile image
Beatrice C. 
on Birdeye

11 months ago

Heather was extremely helpful, she made the process easy and was amazing to work with! Thank you so much! 

Business response:

Thank you Beatrice for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Tierra's profile image
Tierra 
on Birdeye

11 months ago

Sherri is always so helpful, makes the process so quick & easy. Thank you Sherri!! 

Business response:

Tierra, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Valencia T.'s profile image
Valencia T. 
on Birdeye

a year ago

I have been going through financial difficulty which made me very stressed out making my storage payments. Both Sherri and Thomas worked with me. They were both understanding & empathetic. Neither one of them wanted me to lose the contents of my storage which held sentimental contents such as the graduation memorabilia for myself and my daughter. Important documents such as birth/death certificates. They both went above and beyond and treated me like a person and not a unit number. I have grateful to the both of them for the... read more

Business response:

Valencia, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Amy J.'s profile image
Amy J. 
on Birdeye

a year ago

Today has been one of the worst days ever…. Until I met Sherri at istorage on Old Spanish Trail. I needed a storage unit and on a budget and almost in tears. She was so kind and knowledgeable and made me feel at ease and a lot less stressful. Thank you Sherri from the bottom of my heart. Amy Jones 

Business response:

Thank you Amy for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Derriss P.'s profile image
Derriss P. 
on Birdeye

a year ago

Contacted iStorage for a quote on 10x15. Their price quote was the best in our area. The representative, Mr. Author, looked into our area until he located a storage that fitted our needs. The representative was quick and thorough. It took approximately 20 minute phone call to complete. Definitely my go to for storage needs. 

Business response:

Thank you Derriss for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Tonna E.'s profile image
Tonna E. 
on Birdeye

a year ago

Service was great. Business was conducted over the phone. Quick and easy. 

Business response:

Tonna, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Steve S.'s profile image
Steve S. 
on Birdeye

a year ago

Nice storage great location 

Business response:

Steve, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 175 reviews. 

When is iStorage open?

iStorage is closed now. It will open on Friday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com