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iStorage
- Self Storage
- Hollister, CA
About this business
Location details
180 San Felipe Rd, Hollister, CA, 95023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Found this storage location and it seemed like a really good option. When we first were assigned a unit, it was not cleaned out and there was oil on the ground from a vehicle. We needed to change units since we were going to store furniture and boxes in ours and didn't want the oil seeping into our stuff. Initially the offer seems really good--one month free and then $179/month for an 8x25' unit. Then, 2 days shy of our SECOND month, they raised the rent to $214, a 20% INCREASE! Wow. That's outrageous! So don't be fooled by... read more
Business response:
We take your feedback seriously regarding the condition of your storage unit and the pricing changes you experienced. We apologize for the oil contamination in your initial unit and the unexpected rate increase during your second month. If you would like to provide more information about these issues, one of our storage specialists can assist via email at customerservice@nsastorage.com.
In early 2024 I stored some of my household belongings in here because I was moving states and needed some place to store some of them. That I was unable to take, and I was asked to leave a $40 deposit in case of any damage to the unit....now when I went back to retrieve my things with the help from my sister and a family friend. The things that bugged me was that when I left to go and run a quick errand why they stayed there to finish taking things out. The employee asked them if I was exiting. They said yes but what bugged... read more
Notified that my rent is raised over 8% after just 5 months. Inquired before renting how often rent was raised and was told something like "varies for each unit, she'd seen sometimes 6 months, sometimes several years, really no way to know". That should have been a red flag but I am out of state and this facility is conveniently located to family, so I rented anyways. Don't recommend.
Business response:
Hi, Kathy! We strive to be fair with our pricing based on the market demand and rising interest rates. That being said, we also strive to make everyone's storage experience a positive one. Please give us a call at (831) 586-0500 x2. We look forward to working with you on a mutually beneficial solution.
I wish I was able to find another storage facility when I needed to store my large home furniture and appliances when I moved. Unfortunately they were all occupied. I know why now. Storage Pro has to be the most expense storage facility amongst many in the area. Nice, and clean unit, and very professional manager and employees but way overpriced. (More than my last car payment) Not the managers fault I'm pretty sure...... I wish other local places were available and I wasn't against a crunch time to move from my home, I def... read more
I stored my entire house hold there as well as things from a child of mine that had passed away and EVERYTHING was covered in mold an the owner was contacted and came and tried to wipe the mold off an tell me that it was still ok to use. Owner did not want to help out or pay any money to help get some things back for my house. I wouldnt store my things here unless you want them destroyed and nothing done about it. WORST PLACE I HAVE EVER BEEN TO!!
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.5 star rating with 167 reviews.
When is iStorage open?
iStorage is closed now. It will open on Monday at 9:00 a.m.