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2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beneficiary support. Thanks Jett. 👍 For the clarity on my beneficiary, Side of my account.
“An Excellent Experience with Ayrton” I recently had an excellent experience with Ayrton over telephone inquiry. Ayrton responded to my questions in a very professional, clear, concise, courteous, prompt, and in detailed manner. He listened patiently to all my questions and without hesitation provided me with appropriate answers. I can’t ask for a better experience ! Thank you Ayrton !
Business response:
Thank you, Happy Customer! We value your feedback and will share it with our team.
Josh was super helpful on the handling… Josh was super helpful on the handling of my disbursement request. Prompt, professional and polite! Appreciate the great help!
Business response:
Thank you, Jesse! We strive to provide excellent customer service and appreciate your kind words.
Great customer service … Bryce Nielsen and Shawn Noad of TrustCapital provided friendly and fast customer service to me today to correct a mistake I made moving my recent contribution of $2,000 from 2024 to 2025 contribution year. The transfer was literally done in minutes! Also when I accidentally disconnected our phone call, Bryce immediately called me back to pick up where we left off. That so rarely happens and was greatly appreciated! Thanks so much for the great customer service!
Business response:
Thank you, Susan! We are so happy to hear about your positive experience. We strive to provide exceptional customer service and are thrilled to know that Bryce and Shawn were able to assist you quickly and efficiently.
Jonathan did a great job helping me… Jonathan did a great job helping me navigate the set up. I highly recommend him.
Business response:
Thank you, Leigh! We're thrilled to hear about your positive experience!
Josh ITC Josh, A pleasure working with you today! You made the experience easy for me :). I appreciate your professionalism and look forward to the next time we meet. Regards, Thomas Dunn
Business response:
Thank you, foggdogg! We appreciate your kind words about Josh and his professionalism.
Julian Jenkins helped me upload my wet… Julian Jenkins helped me upload my wet signature page form. He is patient and respectful. Julian, appreciate your help and support so much!
Business response:
Thank you, huangjenni! We are thrilled to hear about your positive experience.
RE: 401K rollover Worked with customer service rep Chad, who was very knowledgeable and helpful in 401K rollovers. Appreciate the information provided and the excellent customer service.
Business response:
Thank you, Daniel! We appreciate you taking the time to share your positive experience.
Very helpful. Very helpful.
Business response:
Thank you, Lana! We appreciate the positive feedback.
iTrustCapital has a 4.8 star rating with 17,864 reviews.
iTrustCapital is open now. It will close at 5:00 p.m.