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5 results available.
Recommended
Michael W. on Birdeye
2 months ago
05/25/2021, 13:49 PM
Chris was amazing and solved a frustrating issue that I experienced on your website. We need more people like Chris! Thank you!!
Business Response:
Hi, Michael. Your feedback is highly appreciated, and we agree - Chris is amazing! Thank you for the review.
Vy B. on Birdeye
2 months ago
05/20/2021, 15:17 PM
It was great! The order went through smoothly, I had made a mistake and was helped correcting it, thank you!
Diana H. on Birdeye
3 months ago
05/02/2021, 20:57 PM
It was great ! I was surprised to get the email to call and verify my order, but the agent who answered, Erika, was really good! I am a customer supervisor supervisor in a call center and would definitely hire her.
Diana Hays
Domenic C. on Birdeye
4 months ago
04/07/2021, 14:56 PM
It went very well and your representative was extremely helpful. Great buying experience.
I love your products
Business Response:
Hi, Domenic. We appreciate the kind words and are glad we could provide you with a positive experience!
Suzanne L.C. B. on Birdeye
4 months ago
04/01/2021, 01:00 AM
It was great! Very courteous staff member helped me and found the item I wanted. :-) Suzanne
Business Response:
Hi, Suzanne, We are thrilled that you had a positive experience with us!
Lilly Ann S. on Birdeye
5 months ago
03/08/2021, 00:01 AM
I have never dealt with anyone like Chris who did everything in his power to answer all my questions and help with the items I wanted. You are indeed lucky to have such a devoted employee. I will order from you in the future and tell my friends about you and the personal attention given to customers.
Thank you.
Jeff M. on Birdeye
5 months ago
02/28/2021, 00:04 AM
After receiving an email that you could not complete my order without confirming some information, I called the contact number and got a delightful representative who got my order all straightened out and was a pleasure to talk to. If everyone in your organization is this great....you can count on a long relationship with me!
Brittain Smith on Houzz
5 months ago
02/24/2021, 00:15 AM
If you thinking about creating a wine cellar, I highly recommend checking in with the folks at IWA Wine Accessories. With a fairly valuable wine collection at stake, I was particularly concerned about finding the right cooling unit, and my sales consultant, Bryan Adams, at IWA was super knowledgeable and just as helpful. He got the proposed dimensions of my cellar, ran an analysis, and recommended the CellarPro 3200VSi. When the cellar dimensions increased significantly, Bryan advised me against the more expensive 6200VSi I thought I needed and recommended the cheaper 4200VSi. The cellar is for a vacation home so Bryan made sure I had CellarPro's network ready unit combined with a networked thermostat, making remote monitoring and control of the cellars temperature and humidity a breeze. I couldn't be happier.
It took me a few years after I first contacted IWA to find a contractor and get the cellar going and Bryan couldn't have been more accommodating--always ready to answer my MANY questions, always patient, I knew I was in great hands. Once I finally made the decision, the purchase went like clockwork and was delivered exactlyon time. I received a call from the shipper to arrange drop off. This precision was invaluable in lining up my insulation and installation contractors. If only all transaction ran this smoothly and precisely. Additionally, IWA has been there after the sale -- I really feel that throughout this process Bryan and IWA have been a trusted partner. They also offer expert cellar design, custom or via kits.
About
Everything for the Wine Lover IWA Wine Accessories (aka International Wine Accessories or IWA) is dedicated to helping our customers create a rich and cultured wine lifestyle. With decades of experience, our seasoned team of IWA wine and cellar specialists provides our valued customers with unparalleled access to the widest array of quality wine accoutrements on the planet.
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