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Jake n JOES Sports Grille - Braintree
- American
- Braintree, MA
About this business
Location details
551 John Mahar Hwy, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 11:30 p.m. | |
| Tue | 11:30 a.m. to 11:30 p.m. | |
| Wed | 11:30 a.m. to 11:30 p.m. | |
| Thu | 11:30 a.m. to 12:30 a.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 11:30 p.m. |
My main complaint is the hostess. When we arrived for our reservation the hostess said she had a table that was being cleared and it was a high top table is that ok. My daughter replied my mother doesn’t do well at a high top if you had a booth available that would be so much better. The hostess then gave an enormous sigh and said give me a minute and begrudgingly went to look. She can back and said it would be 15 to 20 minutes before a booth would be available. I did not want to make everyone wait because the bruins playoff... read more
Business response:
Good Afternoon, I certainly apologize for the lack of hospitality you experienced. A host position is very important, and acts as the face of the restaurant that sets the table for the rest of the dining experience for our guests. Its frustrating to hear that we were not flexible in seating, especially on an important holiday. I'm glad you enjoyed your meal and service met the mark, but I will personally follow up with the team and refocus them on our primary goal of guest satisfaction.
Good food, good service, just a little loud for my liking.
Business response:
Hi Melissa, Thank you for joining us. We appreciate your feedback and will certainly be more aware of the volume - sometimes it's hard during exciting games. Thanks for your understanding - we look forward to seeing you again soon. - Jake n JOES Braintree
Great atmosphere and service! Food was good as well. Great place to come for game day!
Business response:
Thanks for joining us, LocalCustomer! We're so happy to hear you enjoyed your visit - we look forward to seeing your for a game, or anytime! Cheers! - Jake n JOES Braintree
Great atmosphere, very friendly and competent server. Appetizers were delicious. Highly recommend.
Business response:
Thank you, SusanG! We're so happy to hear about your great experience and look forward to welcoming you back again soon. - Jake n JOES Braintree
Great hidden gem nestled in Braintree ! Would definitely go there again!
Business response:
Thank you for the recommendation, Brenda! We can't wait to welcome you back again soon for another great experience. - Jake n JOES Braintree
This has been a go to place for me for awhile, the prices must have gone up as the bill was much higher than the last time we were there for similar food and drinks, my daughter found some small bone in her Taco that hurt her teeth and it was way too loud. The service was excellent however I probably will not return
Business response:
Hi Lesley, Thank you for your continued support! We've sent you a private message with contact information so our team can connect with you about your review. We look forward to hearing from you. - Jake n JOES Braintree
Went here for the superbowl with my son and a friend of his. We had a great time, nachos and tower were exceptional and Taylor was a great waitress
Business response:
Thank you for joining us for the big game, Tom! We're so glad you enjoyed watching with us. Taylor will really appreciate the shout-out and knowing that her service helped make your visit exceptional. Hope ow welcome you back again soon. - Jake n JOES Braintree
The server was excellent!
Business response:
Thank you for joining us and for your kind words! - Jake n JOES Braintree
Great food and service 10/10
Business response:
Thank you! We appreciate your 10/10 review an hope to see you back again soon! - Jake n JOES Braintree
Frequently asked questions about Jake n JOES Sports Grille - Braintree
How is Jake n JOES Sports Grille - Braintree rated?
Jake n JOES Sports Grille - Braintree has a 4.2 star rating with 1,701 reviews.
When is Jake n JOES Sports Grille - Braintree open?
Jake n JOES Sports Grille - Braintree is closed now. It will open at 11:30 a.m.