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3131 Camino del Rio, Suite 1100, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Well I guess I'm just not used to being treated like a second class citizen because of my circumstances during this very long operation called a VA loan. I've dealt with loans in the past and I've never taken so much time to do so very little.
Business response:
I'm sorry to hear about your experience with the VA loan process, Steven. Please reach out to me directly so we can discuss your situation further and see how I can assist you more effectively.
Verified by Mutual of Omaha Mortgage
It took too long to get to settlement over 60 days
Business response:
I understand your concerns about the duration of the settlement process, Patricia. I strive to ensure a smooth and timely experience for my clients, and I'm sorry this was not consistent in your case. Please let me know if there is anything specific you would like to discuss or need further assistance with.
Verified by Mutual of Omaha Mortgage
Could have received more details on loan costs from underwriting and checked for updated balances from creditors before final disclosure.
Business response:
Hi Kathryn, Thanks so much for your feedback and the 5-star rating! I appreciate your insights and apologize for any inconvenience regarding the loan cost details and creditor balances. I'm always striving to improve the process for my clients, and your input is invaluable. If there's anything else I can assist you with or if you have further questions, feel free to reach out anytime. Your satisfaction is really important to me, and I'm here to help.
Jayme Allen of Mutual of Omaha Mortgage has a 4.9 star rating with 86 reviews.
Jayme Allen of Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.