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401 W. Mulberry Street, Fort Collins, CO, 80521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have worked with Jeff Berthuime and Laura from a few times in the last two years, both for a new home purchase and refinance. Their customer service is top notch. They keep everything organized, and do a great job in responding to questions. I highly recommend The Group Mortgage.
Business response:
Thank you for your continued trust and support over the past several years! It has been a pleasure helping you with both your home purchase and refinance. Laura and I are committed to making the mortgage process as organized, smooth, and stress-free as possible, and we're thrilled to hear that our communication and customer service made a positive impact. We truly appreciate your recommendation and look forward to assisting you with any future home financing needs.
GREAT! on time on track good communications. Doing another loan now. THANKS
Business response:
Thank you for your continued trust and support! We're thrilled to hear that the process has been on time, on track, and well communicated. Building lasting relationships with our clients is incredibly important to us, and we're honored to be helping you with another loan. We truly appreciate your confidence in our team and look forward to another smooth closing!
Outstanding customer service from beginning to end. I loved the communication throughout the entire process. Jeff was responsive to our needs and seemed to truly care about us!
Business response:
Thank you so much for your kind words! Providing outstanding service and clear communication throughout the mortgage process is always our goal, and I'm thrilled to hear that you felt supported every step of the way. It was a privilege to help with your home financing, and I'm especially grateful that you felt cared for throughout the experience. Thank you for your trust and confidence in our team. Congratulations on your new home, and we’re always here if you need anything in the future!
HIGHLY RECOMMEND. Working with Jeff Berthiaume was wonderful. We have worked with a lot of brokers over the years and Jeff is the best of the best. He works out something like 7 different estimates for our initial purchase, and 4 for our refi. Every estimate was worst case scenario in terms of how much money we had to bring to the table to close so we ended up paying less than we expected each time. Jeff is honest, hardworking, responsive, and trustworthy and he has a great support team.
Business response:
Thank you so much for this incredible review and for your continued trust through both your home purchase and refinance! It means a lot to hear that your experience stood out among the many mortgage transactions you've completed over the years. I believe clients deserve to fully understand their options, which is why I work hard to provide detailed loan scenarios and realistic expectations from the start. I'm especially glad that our conservative estimates helped eliminate surprises and made closing even more enjoyable. Than... read more
It was great, very easy, very smooth. Thanks!
Business response:
Thank you for your review! We're so glad to hear the process was easy and seamless. Our goal is to make home financing as smooth and stress-free as possible, and it's wonderful to know we delivered that experience for you. Thank you for trusting us with your mortgage needs, and we truly appreciate the opportunity to help. Enjoy your new home!
Jeff was very responsive, professional and always available. Working with Jeff and his team made one of the most complicated processes in life that much easier! Thank you team for helping us purchase our first home- can't wait until next time!
Business response:
Thank you so much for your kind words! It was an honor to help you navigate the purchase of your first home. Buying a home can feel overwhelming, and I'm thrilled to hear that our team was able to make the process easier and less stressful for you. We pride ourselves on being responsive, communicative, and available whenever our clients need us, so your feedback means a great deal. Congratulations on becoming homeowners, and we can't wait for the opportunity to help you again in the future!
Great Job. Smooth.
Business response:
Thank you for your review! We're thrilled to hear everything went smoothly. Making the mortgage process simple, efficient, and stress-free is what we strive for every day. We truly appreciate the opportunity to help and your trust in our team. Congratulations, and please let us know if we can assist you again in the future!
Good communication Great rate Early close. I couldn’t ask for a better deal. Thanks
Business response:
Thank you for the wonderful review! We're thrilled to hear that you were happy with the communication, rate, and early closing. Our goal is always to provide a smooth, transparent mortgage experience while helping our clients achieve the best outcome possible. It was a pleasure working with you, and we're grateful for your trust throughout the process. Congratulations on your new home and thank you for allowing us to be part of your journey!
Very easy, did not require very much of my time
Business response:
Thank you for your review! We're so glad to hear the process was easy and didn't require much of your time. One of our goals is to handle the details behind the scenes so our clients can enjoy a smooth, hassle-free experience. We truly appreciate your trust in our team and the opportunity to help with your home financing needs. Thank you for choosing Group Mortgage!
Jeff Berthiaume at Group Mortgage LLC has a 5 star rating with 28 reviews.
Jeff Berthiaume at Group Mortgage LLC is closed now. It will open on Monday at 9:00 a.m.