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Joe Myers Mazda

4.6

About this business

Location details

16500 Northwest Fwy, Houston, TX, 77040, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.63,128 reviews
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Gvnr234's profile image
Gvnr234 
3 years ago

Excellent service and very helpful staff. Decent waiting area. The service took longer than expected and hope the waiting area has an option to relax without a television 

Business response:

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future! 

leudyj.ramos's profile image
leudyj.ramos 
3 years ago

As usual, I received an excellent service. The staff is always very nice and polite. I am very happy with your service. 

Business response:

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future! 

dennicehk's profile image
dennicehk 
3 years ago

This is the 2nd CX 9 I have purchased from Joe Myers. And I have used their service department since 2015. I am never disappointed! And thanks to Brandon for his continued excellent approach! 

Business response:

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future! 

Dhebertpcc's profile image
Dhebertpcc 
3 years ago

Overall, a great experience. Love my new CX90. The step up from the CX 9 to the CX90 is much bigger than a visual step. The feel is something that you must experience with a test drive 

Business response:

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time! 

Pamelad1970's profile image
Pamelad1970 
3 years ago

Brian in the service department is the absolute best. Complete professional. He is patient, kind and very helpful. I will be back and become a regular customer because of him. Coming to a service center for a woman can be somewhat intimidating because I automatically think I will be upsold and overcharged for things I do not need. That is not the case at Joe Myers Mazda. They are an honest group of service advisors who only charge you for what you need. They have gained my trust! 2 

Business response:

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time! 

rg's profile image
rg 
3 years ago

Service is mediocre and problematic Some repairs have been fine, but I've had several instances where I've had to repeatedly bring my car back to fix their repairs. Kudos that they were willing to check again, but the followup visits were for things that never should have been issues (like brakes squealing and vibrating after their brake work). After 3 followup visits, I took my car to another Mazda dealer that identified and fixed the problem perfectly. This was not the first time that I've had to do this and I finally lear... read more

Business response:

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Jason Proios at Jproios@vtaig.com and we will do our best to make this better. 

Tania VG's profile image
Tania VG 
3 years ago

Alex highly recommended, he is patient,kind and works with you, and guides to finding the right car! Also Camilo was great, kind and explains all finance process in detailed! No issues with them at the moment and first time buying KIA! 

Business response:

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon! 

Nes's profile image
Nes 
3 years ago

Great attention to the vehicle needs and communication regarding my service. The coffee was great and the facility was clean. I was offered a vehicle to to go to work. 

Business response:

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon! 

Amit Paryani's profile image
Amit Paryani 
3 years ago

I am very much thankful to Yakub and the team for helping me explain the details, I am also thankful to Finance Manage and Mr. Joseph. I am also sharing my experience with my circle and refer for car purchase only form this dealer. Thank you 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Frequently asked questions about Joe Myers Mazda

How is Joe Myers Mazda rated?

Joe Myers Mazda has a 4.6 star rating with 3,128 reviews. 

When is Joe Myers Mazda open?

Joe Myers Mazda is open now. It will close at 9:00 p.m.