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JOEY Bentall One
- Restaurants
- Vancouver, BC
About this business
The official test kitchen for JOEY, be the first to try our latest globally inspired menu items. This restaurant location is set against brick mosaic, reclaimed neon signage and dramatic chandeliers in this downtown Vancouver business district hotspot, with a bar opening to the patio.
Location details
507 Burrard St, Vancouver, Vancouver, BC, V7X 8A8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:30 a.m. to Midnight | |
| Sun | 11:30 a.m. to Midnight |
Great food But it seemed like the kitchen/bar was backed up it took about 33 minutes for our two drinks to arrive that we ordered shortly after we got seated at our table. The waitress was sweet and amazing and very apologetic about the delayed service and i understood it was not her fault, although management should of compensated those two drinks in my opinion since it took 33 minutes to pour a glass of red wine ... I ended up ordering a bottle just because my friend and i were not willing to wait another 33mins for anothe... read more
Business response:
Opentable Diner, I want to start off by apologizing for the negative experience that you had at our location, and for taking the time to provide us with this important feedback. I'm disappointed to hear that your experience of our service was not nearly met to our standard, and completely unacceptable. I would love the opportunity to connect with you further. Thank you, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
It was our anniversary and joe fortes cancelled our reso due to weather, so we popped over to Joeys and honestly had such amazing service!! Greeted with complimentary bubbles and our food was awesome. We will definitely be back!!
Business response:
Hi Opentable Diner Thank you so much for taking the time to leave us a review; we're thrilled to hear about the experience you had with us, and that we were able to take care of you on such a special day! We can't wait to welcome you back in again soon. Thanks, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
Overall exceptional. Staff did a great job.
Business response:
Hi Opentable Diner Thank you so much for taking the time to leave us a review; we're thrilled to hear about the experience you had with us, and we can't wait to welcome you back in again soon. Thanks, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
Excellent service, quick kitchen, delicious... Thanks!!!
Business response:
Hi Petervancouver Thank you so much for taking the time to leave us a review; we're thrilled to hear about the experience you had with us, and we can't wait to welcome you back in again soon. Thanks, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
One of the few good ones with patio open for dining
Business response:
Hi Francis Thank you so much for taking the time to leave us a review; we're thrilled to hear that you enjoyed your experience with us. We can't wait to welcome you back in again soon. Thanks, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
The food was DELICIOUS as always (tried the tuna salad and lettuce wraps) and everyone we encountered was so sweet friendly and helpful! From the hostess who greeted us and offered a glass of bubbles, to the manager who noticed me looking around a bit lost and pointed me in the direction of the restroom without me needing to ask, to our charming and attentive server. Highly recommend!
Business response:
Hi Sarahm , Thank you so so much for leaving us a positive review! We're always happy to hear positive feedback from our guests, and we can't wait to have you back in again soon. Thank you, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
Everything was good. We will be there again
Business response:
Hi Sunny , Thank you for leaving us a review! We're always happy to hear positive feedback from our guests, and we can't wait to have you back in again soon. Thank you, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
They do really try to have great service with an offer of champagne on the way to your table, the perfectly dressed and groomed manager visits your table to make sure everything is going well and welcome you. Unfortunately, our server may have been new.... he forgot to put in the order for the meal I was taking to go, we asked for some hot sauce and he never brought it - we had to remind him, we had to ask for more water a couple of times, they didn't clear the table of glasses and dishes very well and it took a LONG time fo... read more
Business response:
Hi Shannonj , Thank you so much for taking the time to leave your review. Customer feedback is extremely important to us, and although it sounds like there were a lot of great aspects of your experience, I sincerely apologize that the service you received fell short on the standard we strive for. If you would be open to this, please email me at ckohlruss@joeyrestaurants.co m. I look forward to hearing from you. Thank you so much, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
Our server was super friendly and nice, she made us feel comfortable.
Business response:
Hi Opentable Diner Thank you so much for taking the time to leave us a review; we're thrilled to hear about the experience you had with us, and we can't wait to welcome you back in again soon. Thanks, Chelsea Kohlruss Assistant General Manager JOEY Bentall One
Frequently asked questions about JOEY Bentall One
How is JOEY Bentall One rated?
JOEY Bentall One has a 4.7 star rating with 4,089 reviews.
When is JOEY Bentall One open?
JOEY Bentall One is open now. It will close tomorrow at 12:00 a.m.