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JOEY Chinook
- Restaurants
- Calgary, AB
About this business
Location details
6455 Macleod Trail SW #100A, Chinook Mall, Calgary, AB, T2H 0K8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
We came to celebrate my husband’s birthday. We arrived 10 minutes early and we had to wait for our table as the previous client stayed longer than 6:00 pm. We were seated at 6:15. The waitress placed our Steak/Lobster/Crispy Potato as Steak and lobster pasta by error. Throughout our whole meal we were being swarmed by fruit flies. Once we received the correct order we enjoyed our food. We were there for our anniversary in April and everything was perfect. The Manager even brought us a glass of champagne. This time there was ... read more
We always enjoy Joey’s, usually going to the Barlow location. I was really looking forward to the Italian donuts which Chinook don’t have on the menu. One of the wait staff sold me on their new Crack Cake (GF btw) which was mediocre IMO. But for $19, I would not order it again.
The cuisine is absolutely outstanding. I honestly have nothing to complain about. This is not my first visit, and every time the food has been consistently excellent. However, there are some recurring service-related issues. Starting with the hostess at the entrance: you are greeted by a seemingly polite girl, but there is no real attempt to help, apologize for any inconvenience, or suggest possible options. I completely understand that everyone can have a long day that’s okay. But when the hostess interaction feels less att... read more
Business response:
Hi Oleksiy, Thank you for sharing your feedback with us, I am very disappointed to hear about your experience. I’d really value the chance to connect with you personally to help make this right. If you're open to it, I will include my e-mail in a private msg — I’d love to hear more, and to hopefully earn back your trust. Thank you, Gabrielle Cromer Guest Service Manager JOEY Chinook
One of my fav restaurants to go to. Dumplings came out lukewarm warm, broccolini was not charged it was burnt Steak over cooked Butter chicken was also lukewarm warm and waiter barely came to table and restaurant was not busy One of worst experiences at joeys ever Eau Claire location far superior
Business response:
Hi David, Thank you so much for the feedback, I am very disappointed to hear about your experience. I’d really value the chance to connect with you personally to help make this right. If you're open to it, I will include my e-mail in a private msg — I’d love to hear more, and to hopefully earn back your trust. Thank you, Gabrielle Cromer Guest Service Manager JOEY Chinook
Ordered ribeye for dinner prepared medium rare. After waiting 30 minutes for our meals, the ribeye was prepared medium well. Steak is easy to prepare, so not sure why a thermometer wasn’t used in their kitchen? We had wait again for them to remake the ribeye. We also had to ask each time we needed drink refills as well. Overall a very disappointing experience with the food and service last night.
Business response:
Hi Paul, Thank you for sharing your feedback with us, I am very disappointed to hear about your experience. I’d really value the chance to connect with you personally to help make this right. I will leave my contact in a direct msg, I’d love to hear more, and to hopefully earn back your trust. Thank you, Gabby Cromer Guest Service Manager JOEY Chinook
Foid was great service was slow Did not ask if there were any allergies
Let me start with the good, the bartender was our server and was working very hard, especially behind the bar, servers around were hustling and very efficient. That being said, we made a reservation and noted it was a special occasion celebrating my daughters big promotion, this was not acknowledged not were we ever asked what brought us in or how we were, etc. why ask your guests to notify of special occasions if they will just be ignored. What was the most frustrating part of our experience was seeing 4-5 managers right in... read more
Business response:
Hi Sharon, Thank you for sharing your feedback with us, I am very disappointed to hear about your experience. I’d really value the chance to connect with you personally to help make this right. I will leave my contact below in a private msg so we can connect — I’d love to hear more, and to earn back your trust. Thank you, Gabrielle Cromer Guest Service Manager JOEY Chinook
Serve was extremely slow. We waited close to an hour for our food.
The chicken on my salad was raw. I was too embarrassed to spit it out so worried all night that I would get sick. Had to ask 3 different people for a soda refill. Finally got it as I was about to leave
Business response:
Hi Krista, Thank you for sharing your feedback with us, I am very disappointed to hear about your experience. I’d really value the chance to connect with you personally to help make this right. I will attach a private reply with my personal e-mail — I’d love to hear more, and to hopefully earn back your trust. Thank you, Gabrielle Cromer Guest Service Manager JOEY Chinook
Frequently asked questions about JOEY Chinook
How is JOEY Chinook rated?
JOEY Chinook has a 4.7 star rating with 7,908 reviews.
When is JOEY Chinook open?
JOEY Chinook is open now. It will close tomorrow at 1:00 a.m.