Alexis Coutu on Facebook
a month ago
09/16/2021, 17:03 PM
I can’t tell a short story, so TL;DR for a story about why I would recommend this office more than any other.
Dr.Scovic and his team saved my teeth. Literally. My own dentist prior to my move had said he couldn’t in good conscience price the amount of repairs Id needed with my insurance. He had referred me to UCONN and I’d been on a waiting list thinking that a 12 month waitlist for evaluation (they got me in at 8 months wait) and a 2-year treatment plan was the only hope I had to keep my teeth - and I found myself in the middle of a challenging and unexpected move. I had literally joined support groups for young women that were finding themselves in need of full dentures because their teeth could not be saved and had been preparing for months to take the leap. But that took a backseat to moving, thankfully.
After days of unloading trucks, I found myself in such dental pain that I couldn’t move my mouth to talk; and so a friend intervened and happened across the office number on a search engine. Not only did they see and treat me the same day for what ended up being an infection, but Dr.Scovic spent time evaluating my entire mouth. He was plain and honest. Sometimes things are over-promised and under-delivered. Not the case here. He gave me realistic expectations and exceeded ALL OF THEM.
His office staff, phenomenal - competent, friendly, and professional. The scheduling always seems to work, they fit my husband in on his work schedule - which isn’t easy or convenient I’m sure. The billing specialist - a literal magician. Seriously, this is the first time since I was a child in Vermont on Dr.Dinosaur that I didn’t have to say “what will it cost?” Or “I can’t afford that right now.” The billing has always been clear, manageable, and without any surprises. Always leave thinking “that’s better than I was expecting.” The dental hygienists and assistants are some of my favorite people and offer a fun dynamic most people have to pay for at comedy clubs. In addition, Dr.Scovic’s work is incredible. He takes the time he needs and he is one of the few humans that I never feel like I have to apologize to while I tell them I have obnoxiously high standards, because I know his are higher. You know that feeling of putting off dental work because your teeth never feel the same after? I don’t get that feeling here. I really trust them. Integrity is unfaltering and he’s good-natured about my frequent flyer status with the amount of work I’d put off having done.
I’d contemplated reviewing for some time, because sometimes you want to hoard their awesomeness for yourself, but I had to give credit where it’s due.