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141 Village Pkwy, Suite 100, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Communicated important steps throughout the process
Business response:
I'm grateful for your feedback, Alexander. I'm pleased to know that the communication regarding the important steps of the process was helpful. Thank you for entrusting me with your mortgage needs at Mutual of Omaha Mortgage. If you have any further questions or need assistance, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Timely responses and great information shared. We did have a hiccup at the deadline for approval which made us have to delay closing by 2 days but it was not John who was involved in that.
Business response:
I appreciate your feedback, Miranda. It's good to hear that the timely responses and quality of information met your needs. I understand that the delay in the closing process was frustrating, and I regret any inconvenience it caused. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
John was always availble to answer any quesitons in a timely manner.
Business response:
I appreciate your feedback, Nancy. It's reassuring to hear that my availability and responsiveness met your expectations. Thank you for trusting me with your mortgage needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Communication, receptive to answering questions
Business response:
Thanks for sharing your thoughts, Jason. It's good to know that the communication and responsiveness met your expectations. I'm pleased to have been able to assist you with your questions. I appreciate you choosing Mutual of Omaha Mortgage for your needs.
Verified by Mutual of Omaha Mortgage
John Grosso was attentive, informative and thorough with every step of my refinancing process. He was professional and patient with all of my questions and followed through with me to the end. An exceptional mortgage advisor you'd be lucky to have on your side. :)
Business response:
I'm grateful for your review, Wanda. It means a lot to know that you felt supported and informed throughout each step of the refinancing process. I always strive to be thorough and patient, and I'm glad that these qualities were valuable to you. Thank you for choosing to work with me at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
John was extremely knowledgeable and helped with any and all questions regardless of time of day I asked. He was patient and explained everythin, every step of the way.
Business response:
I'm grateful for your feedback, Lucy. It's important to me that all your questions were addressed thoroughly and at your convenience. I'm pleased to hear that my explanations and patience were beneficial to you throughout the process. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Very knowledgeable and overcommunicated. Great service.
Business response:
I appreciate your feedback, Jeffrey. It's good to know that you found the communication and service beneficial. Thank you for your kind words and for trusting me with your needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Very knowledgeable and overcommunicated. Great service.
Verified by Mutual of Omaha Mortgage
John was ALWAYS availabl, be it a text or a phone call, he is an excellent communicato!
Business response:
I'm glad to hear that you found my communication helpful and that I was able to be available for you throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
John Grosso of Mutual of Omaha Mortgage has a 4.9 star rating with 34 reviews.
John Grosso of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.