Jordan Shack's cover image
Claimed

This profile has been claimed by the business owner or representative.

Jordan Shack

5.0

About this business

WHY CHOOSE PRMG FOR YOUR MORTGAGE JOURNEY? With over 22 years of experience in the industry, Paramount Residential Mortgage Group, Inc. (PRMG) has a deep understanding of the mortgage market. Having garnered thousands of 5-star reviews, our commitment to customer satisfaction is second to none. PRMG knows that every borrower’s needs are unique and, as such, offers personalized mortgage solutions that align with your specific financial goals and circumstances. Our team of home mortgage professionals are standing by and ready ... read more

Location details

1265 Corona Pointe Court, Corona, CA, 92879, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0534 reviews
Select a rating
Iris Zhao's profile image
Iris Zhao 

Verified by Paramount Residential Mortgage Group

a year ago

We love the appraisal updates. Jordan Shack, account manager, underwriter and second market are all very helpful. 

Business response:

Iris! Your appraisal updates are a crucial part of our process and I'm glad that you've been satisfied with them. I am glad Myself, Mark, underwriting, and secondary market department could help. Thank you for your kind review and the perfect rating. It's always a pleasure to serve dedicated customers like yourself. We love to get your files in and clsoed for you. Teamwork 

Steven Vernon Alonso's profile image
Steven Vernon Alonso 

Verified by Paramount Residential Mortgage Group

a year ago

Amazing customer service!! We had a two week COE and loan docs were 4 business days early. Thank you for your partnership! 

Business response:

Steve, glad we were able to expedite your loan documents get the there 4 days early and meet your two-week COE requirement. We appreciate your partnership just as much, and look forward to closing more for you guys. Thanks for the 5-star review! Best, Jordan Shack. 

Anthony Clyde Rainey's profile image
Anthony Clyde Rainey 

Verified by Paramount Residential Mortgage Group

a year ago

Jordan always answered the phone and returned phone calls fast. The underwriter Renee was awesome. I would like to request her again if possible! 

Business response:

Anthony, I'm thrilled to see that you had such a great experience on this loan. It's great to hear what an amazing job Renee did for you it makes my day. The whole team strives to deliver an excellent experience for you every time. I'll be sure to pass along your great comments to Renee. Thank you for the great review and 5-star rating! Thanks again, Jordan Shack. 

Aaron Missner's profile image
Aaron Missner 

Verified by Paramount Residential Mortgage Group

a year ago

Everyone was very responsive including the closer/funder on the day of closing. 

Business response:

Aaron, Thank you for your generous rating and for taking the time to share your positive experience with PRMG. I'm glad to hear how satisfied you were with the responsiveness of our team, especially during the critical closing stage. Your feedback is greatly appreciated and look foward to continue delivering top-notch service. Looking forward to assisting you again in the future! Best, Jordan Shack. 

Kurt Michael Goetz's profile image
Kurt Michael Goetz 

Verified by Paramount Residential Mortgage Group

a year ago

Great team work! :) 

Business response:

Kurt, I'm glad to see the great feedback, The whole team always strives to provide the best service possible, especially to you and your team. Thank you for yoru continued support and sending your loans to us. 

Michael Lee Yancey's profile image
Michael Lee Yancey 

Verified by Paramount Residential Mortgage Group

a year ago

ANOTHER great experience. 

David Allen Keller's profile image
David Allen Keller 

Verified by Paramount Residential Mortgage Group

a year ago

The underwriter Laure really went above and beyond on this one. When the deal got complicated at the end, and there were last minute changes out of my clients and my hands, she stepped up and helped us figure out a way to still get the deal done. My client and his family were so appreciative, and it meant so much to me to be able to deliver for a Veteran and their family. Really happy that Laure was working on this file with me and helped me make it happen. 10/10 

Business response:

David, Thank you so much for your generous review. I'm glad to hear that Laure was able to assist in navigating through the complexities of the loan. Our team, especially Laure, always strives to go the extra mile to ensure our clients and their families get the best possible outcome. Your teamwork motivates us to continue providing our best service. Looking forward to working with you again on your next loans. Thanks again for choosing us to help close your loans! Best, Jordan Shack. 

Evelyn Rios's profile image
Evelyn Rios 

Verified by Paramount Residential Mortgage Group

a year ago

It was a pleasure to work with Jordan and his team. The loan transaction was smooth with no issues. 

Business response:

I am thrilled to hear your positive feedback, Evelyn! It was equally a pleasure working with you. I'm glad that we were able to ensure a smooth closing. My team and I are committed to providing excellent service. Thank you for the 5-star rating and your kind words. Looking forward to working with you in the future. 

Kimberly Kay Callan's profile image
Kimberly Kay Callan 

Verified by Paramount Residential Mortgage Group

a year ago

PRMG is always great to work with. Loans close smoothly and everyone is great to work with. 

Business response:

Kim, Thank you for the positive feedback, I'm glad to see your experience as smooth and satisfying as always. We always look to provide top-notch service. We look forward to helping you close more of your loans in the future. Thanks again, Jordan Shack. 

Frequently asked questions about Jordan Shack

How is Jordan Shack rated?

Jordan Shack has a 5 star rating with 534 reviews. 

When is Jordan Shack open?

Jordan Shack is closed now. It will open at 9:00 a.m.