Josiah Fletcher of Mutual of Omaha Mortgage

Business response:

Thank you so much, Crystal, for taking the time to share your experience. It was a pleasure working with you, and I'm thrilled to hear that you felt well-informed and supported throughout the process. My goal is always to make things as smooth and understandable as possible, so it's great to know that came across. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Wishing you all the best! 

Business response:

Eric, I appreciate you taking the time to leave such a positive review. Helping you understand the process and finding the answers you need is a priority for me, and I'm glad I was able to do that for you. I'm always happy to go the extra mile, so don't hesitate to reach out even if it's outside of typical business hours. It was a pleasure working with you.  

Business response:

Robert, I truly appreciate you taking the time to share your experience. It means a lot to hear that my efforts in communication and willingness to work with you made a difference. Helping people navigate challenging financial situations and find solutions is what drives me. I'm especially pleased I could help you get away from Selene Finance and achieve your homeownership goals. This is exactly the kind of outcome I strive for, and your positive feedback fuels my passion to continue serving clients like you.  

Business response:

I really appreciate your kind words, Randy! It was a pleasure to help answer your questions and support you through the process. I'm glad everything went smoothly and quickly for you. I strive to provide the best service possible and your positive feedback means a lot. Don't hesitate to reach out if you ever need anything in the future! Thanks again for choosing Mutual of Omaha Mortgage. 

Business response:

I'm truly grateful for your feedback, Isaac. It's my top priority to keep clients like yourself updated on every step of the loan process, regardless of the day of the week. I'm glad that I could assist with your mortgage needs at Mutual of Omaha Mortgage, and your satisfaction means a lot to me. Don't hesitate to reach out if you ever need any further assistance. Cheers, Josiah Fletcher. 

Business response:

I'm really glad to hear that you were satisfied with the level of communication and service provided, Cheryl. It's important to me to keep my clients informed, even if it means working on a Sunday. I hope your loan process continues smoothly with Mutual of Omaha Mortgage. If you have any other questions or need further updates, don't hesitate to reach out. Thanks for the great review and the 5-star rating! 

Business response:

I'm thrilled to hear that you appreciated the convenience of our app and my efforts to keep things moving forward smoothly, Austin. Your feedback is extremely valuable to us at Mutual of Omaha Mortgage. We strive for efficient and seamless processes and I'm glad to know we hit the mark for you. Your rating of 4.33 stars is greatly appreciated and motivates us to keep improving our services. Looking forward to assisting you in the future. 

Business response:

I'm so glad to hear you had a positive experience, Robert. Your loan certainly presented its unique challenges, but it was very rewarding to be able to get it over the finish line for you. I'm always here to help with any questions or concerns you might have. Thank you for choosing Mutual of Omaha Mortgage and for giving me such high marks! Here's to a successful future. - Josiah Fletcher 

Business response:

I'm delighted to hear that you found our process to be flawless and painless, Tracy. At Mutual of Omaha Mortgage, we prioritize smooth communication and aim to make everything as simple as possible for our clients. Your positive feedback means the world to me and inspires me to keep improving. Thank you for the 5-star review! - Josiah Fletcher