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200 Southdale Center, Office #173, Edina, MN, 55435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
All communication avenues were accessiable working with Ken. I genuilly felt as his humber one customer and his commitment to ensuring my family and I were able to purchase our new home was tremendous!
Business response:
Tim, that is so great to hear! Thanks so much for taking the time for this review. Our goal is to make everyone feel #1, so I am so glad you felt that!!
Verified by Mutual of Omaha Mortgage
Ken was aweseome to work with and I will definetly pass his information along to others that are ready to buy or sell.
Business response:
Thank you Brandon, I appreciate any referral! It was so great working with you!
Verified by Mutual of Omaha Mortgage
The experience was good and Ken was responsive to text messages. I felt like there should have been more communication at times, especially during the closure process where it felt like a weird limbo-like state. We've received no communicaiton since closing, except for the paper document to set up the loan payments.
Business response:
Thank you for your feedback, Jake. I'm glad to hear that the experience was generally positive and that you found me responsive through text messages. I understand that better communication during the closure process and after closing would have been beneficial. I'll take this feedback to heart to improve my communication efforts in the future. If you have any further questions or concerns about your loan payments or anything else, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
Was able to text/call whenever I had a question and got a prompt response.
Business response:
Being available for your questions is important to me, Anna. I'm pleased that the quick responses were helpful for you. If there's anything further you'd like to discuss or need assistance with, you're welcome to get in touch anytime. Thank you for working with me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Smooth process, explained things well, made the process less overwhelming and acted in our best interest.
Business response:
I'm glad to hear the process went smoothly and that the explanations helped make things more manageable for you, Keaton. Keeping everything clear and acting in your best interest is always my priority. If there’s anything more you need assistance with, please feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Ken answers the phone when you need him and will have an answer for you right away. He's always very helpful and was very professional through the whole home buying process.
Business response:
Thank you for your kind review, Charlie. I'm pleased to hear that my availability and professionalism made a positive difference in your home buying process. If there's anything more I can do for you, please don't hesitate to get in touch. I appreciate your trust in me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Thanks! Communication is KEY! you can never over communicate
Business response:
I appreciate your emphasis on communication, Kurt. Keeping everyone informed and on the same page is indeed crucial. I'm glad it made a positive impact on your experience. If you ever have more questions or need further assistance, feel free to reach out.
Verified by Mutual of Omaha Mortgage
Ken answered the phone a ton for me.
Business response:
Martin, it was so great to talk to you! I am so glad you felt our discussions helped you throughout the process. I'm happy to help anytime!
Verified by Mutual of Omaha Mortgage
Great communication, open to discusion, always transparent
Business response:
I'm glad to hear that the communication was effective and that you felt comfortable discussing everything openly, Tanner. Transparency is something I prioritize, and I'm pleased it contributed positively to your experience. If you ever have more questions or need further assistance, just let me know!
Ken Rife of Mutual of Omaha Mortgage has a 4.9 star rating with 1,307 reviews.
Ken Rife of Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.