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Kenmore Senior Living
- Assisted Living Facilities
- Kenmore, WA
About this business
Location details
7221 NE 182nd St, Kenmore, WA, 98028, United States
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My dad hated it there. He only stayed for a few months before moving somewhere else. The Food was his biggest complaint and base don the experience we had, we would not recommend this community to other families.
Business response:
We are truly sorry to hear about your father's experience. We take all feedback seriously and regret that our community did not meet his expectations, particularly with the food. Your comments have been shared internally as we continuously strive to improve. We wish you and your father all the best and hope you find a community that better suits his needs.
We toured Kenmore Senior Living during our search for an Assisted Living facility for our loved one. They were unable to understand food allergies and were downplaying both of my loved one's needs in different ways. The salesman left a very sour taste with some of his comments.
Business response:
Thank you for taking the time to tour our community and we are sorry that it did not meet your loved one’s needs. Not to dispute your opinion, but we do offer chef-prepared dining and can accommodate allergies, sensitivities, and dietary needs. Did you provide a list of specific food allergies as that is helpful for the director of food services? The bottom line, we know that there are many choices in senior living and you need to find the right match for you and your family. Should you reconsider, we would be happy to discu... read more
The care team is great, but the management is awful. They don't care about our loved ones in their care.
Business response:
Your review is very concerning to us. We would appreciate if you would contact our community by calling (425) 481-4200 to speak with our Executive Director about your recent experience.
This place is more like a nursing home. Maybe one or two independents. Management is totally indifferent; they kill you with kindness on the assessments, then after that, your loved one is all but abandoned--mostly. The recent acquisition of Brookdale by Kenmore means the company has a very tight budget and the building is horribly understaffed. Hardly anyone at the associate level speaks clean English. Caregivers are generally very nice, though, I can see they are not happy in their jobs because they are grossly underpaid. ... read more
Business response:
We appreciate you taking the time share your feedback. We will share your feedback with our management team.
Frequently asked questions about Kenmore Senior Living
How is Kenmore Senior Living rated?
Kenmore Senior Living has a 4.4 star rating with 125 reviews.
When is Kenmore Senior Living open?
Kenmore Senior Living is open now. It is open 24/7.