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209 A Century Blvd, Kernersville, NC, 27284, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I have been going to Kernersville Veterinary hospital for 22 years. I called today to schedule an appointment for my dog and was told that I could not get an appointment until January 7. That is more than a month away! This is not acceptable. I was told my other option would be to come and do a walk in where I would wait for anywhere from 30 minutes to 2 and a half hours. This is also not acceptable. I will be switching Vets.
Business response:
We are sorry to hear that neither our appointment schedule or our walk in availability works for you. We can only see so many people per day and provide adequate care to each and every pet and their owners. Our appointments do fill up fast which is why we offer walk ins as well to allow people who need to be seen sooner have that opportunity. If there is an alternate resolution you have in mind, please feel free to share it with us.
If you would have asked me a few days ago I would have sang their praises but my 20 year old dog, that is an established patient there, had what we though was a possible prolapse uterus and they didn’t seem to think that was a problem. My husband called this morning around 9 and was told that the wait time to be seen today was 3 and a half hours and they closed at 12. I found a vet to see her and we found out it was actually a tumor growing out of her. They gave us medication to keep her comfortable so we could have a few mo... read more
Business response:
Tori, we know your time is valuable and can assure you we make every effort to see clients in a timely manner. As a walk-in clinic we cannot always predict the wait-time. We always try to communicate our wait times to the best of our ability. If you had arrived before 11:00 we would have got you in. We do not turn people away that we've already checked in because it is 12:00, we continue to see them until we are done. We apologize for any misunderstanding. We appreciate you taking the time to reach out and are always open t... read more
Our boxer came out worse than when he went in. The vet said she saw no issue with his eye. Did she even look?You and your pets deserve better.
Very disappointed in their willingness to help us in emergent situation this week.
Not impressed with someone in your office calling our granddaughter a liar. Hopefully you can make better integrity moves.
i caqn dislike them several times a day every day and they can erase it but hopefully I can help some pets by NOT going there!!
no wonder they don't have any friends, not a very competent place to take your loved ones!
Ya'll killed my cat. I cannot believe ya'll are still taking care of animals. I call ya'll the slaughterhouse.
This is Little's she crossed the Rainbow bridge 2 days ago!! This is the second family member I've lost within a 2 week period. I took Little and Min Min to kearnsville veterinarian Hospital. The both were misdiagnosed and died because of it. If you are a client of this facility, I urge you to get a second opinion. I wish I had taken mine to a different veterinarian before it was to late. 💔💔💔💔💔
Kernersville Veterinary Hospital has a 4.4 star rating with 1,110 reviews.
Kernersville Veterinary Hospital is closed now. It will open on Monday at 7:00 a.m.