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Key-Whitman Eye Center
- Ophthalmologists
- Plano, TX
About this business
When it comes to your eye health, prompt and expert care is required in order to prevent further deterioration or complications. We at Key-Whitman Eye Center are known for offering expert eye care services to patients of all ages. We work hard to make our patients feel comfortable and informed about their treatment options. Besides offering adult eye comprehensive eye care, our comprehensive ophthalmology practice also includes a variety of other specialized kinds of services including.
Location details
3060 Communications Pkwy, #205, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hannah was awesome. She made the entire process super smooth and easy. Would definitely recommend her. Best little eye nurse around
On 10/11/24 I returned to try different contacts or just go ahead and order the Dailles. I’m told by the young lady that Dr. Razi is refusing to see me because they can’t do anything to satisfy me and she is refusing to write a prescription for my contacts!! Very rude and unprofessional!! I requested to see a manager and was told by Sunny the manager is not here and Dr Razi wants me to see another doctor!! Dr. Razi never came in and spoke with me!! Which was so rude, unprofessional, and not customer oriented!!! I paid my mon... read more
Consistent long lines with exhausted staff moving like zombies and seemed annoyed that they had to stop checking their cell phones or gossiping to talk to customers. I truly felt like I was at Walmart located at an under privileged city. I was just there for a consultation, and to support my mom who was also there for a consultation. I don’t think my counselor smiled once, probably overworked who knows. She said if I didn’t pay for my eyes to be dilated today and schedule my surgery that I would lose their promotion that sur... read more
Your office staff need more training and less attitude. I spend the majority of my time fighting my health insurer for basic, affordable access to healthcare which apparently I am not worthy of as a human and your staff cemented that this morning an hour and a half before an appointment with Dr. Warren (who I love, she is wonderful). I desperately needed this appointment as my vision is becoming so blurry at night that I can’t read anything with or without my glasses. But since your staff are more worried at Blue Cross Blue ... read more
Dr. Razi startled me with how rude and unprofessional she was. My wife was with me on our visit and she was stunned by Dr. Razi's unwillingness to answer my questions. I wish I'd asked for another doctor but I was honestly so taken aback that it didn't occur to me.
Really like Dr. Warren but.... just went through all it takes to get to the Plano office on time only to see the waiting room packed no seating available and front desk informed me that they were running 40 minutes behind. I have been a Key Whitman patient for 10 years plus and they are never on time.They say that they are short staffed. Looks a lot like over booking to me... Think Jeff Whitman is a little greedy? Maybe find another eye MD.
Sadaf Razi ElHaffar is a raging jerk who hates her patients.
Very poor service. They had only one ophthalmologist and several tens of customers. It took them one hour to call me in after I arrived at their facility. Dr. Razi's visit did not last even 5 minutes and she was on rush to be done with me and go to see other patients already in other rooms. Although I told them that I had scheduled another annual eye exam in a week, they went ahead and charged me $55 extra for the refraction that I would have not approved for.
I had cataract surgery, they are more interested in selling than in helping with your vision. I paid $2,500 for upgrades (this is for one eye) and I could see better before the surgery,,,horrible experience, I did not need the surgery as it turns out,,but they made money and that is all they care about.
Frequently asked questions about Key-Whitman Eye Center
How is Key-Whitman Eye Center rated?
Key-Whitman Eye Center has a 4.5 star rating with 704 reviews.
When is Key-Whitman Eye Center open?
Key-Whitman Eye Center is open now. It will close at 5:00 p.m.