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Kingsland West
- Apartments
- Houston, TX
About this business
Location details
18325 Kingsland Blvd, Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
So far, So good This is a nice place, the upkeep around the complex is daily. I really was drawn here for the price of the 1 bedroom complimented by the use of the space. I had looked at a few others in the area, even the one right next door that I put a deposit down on, but this place was cheaper and the use of the space in the room just flowed and it seemed much more open and bigger. As far as maintenance is concerned, they have been very quick about it. Within 24 hours of any complaint they have been on top of it and very... read more
Full of issues Since signing in April, this apartment has been met with various issues in such a short time. When moving in, you are expected to be ok with a scratch up stove and be told it’s just “wear and tear” Almost all edges of the carpet have nails sticking it, to the point if you walk in some areas you can legit feel the nail. This is crazy to me that this apartment was ready to be moved in with issues like this. A sink caves in due to the aging of the glue/sealant around it. The water smells like ammonia and it’s col... read more
Business response:
Thank you for taking the time to share your feedback with us Rahim. We're truly sorry to hear about your less than satisfactory experience. We would greatly appreciate the opportunity to discuss your experience further and understand where we fell short of your expectations. Your insights are invaluable to us as we strive to continuously improve our services. Please reach out to us at your earliest convenience so we can arrange a time to talk. We genuinely want to address any issues you encountered and work towards finding... read more
Only been here for 9 days and have had too many problems I’ve only been living here for 9 days and barely even be here because I work 12 hr shifts but after the 3rd day this apartment started showing its true colors. i have already had to put in 8 maintenance request( I have pictures and videos of everything). I found 4 Asian cockroaches in the apartment since being here, my smoke detector was not working when I first moved in and my washing machine was shaking, tripping and still leaving my clothes soaking wet so the mainte... read more
Business response:
Thank you for bringing this to our attention. We apologize for the issues you have experienced and we will be reaching out to you to ensure your concerns are addressed promptly. - Lindsey Havemann, Regional Manager
They will keep your deposit Nice place to live until you leave. They will come up with reasons to keep your deposit. Lived there for several years and never had my carpet clean yet they charged me a carpet shampoo upon move out. An expense that they should bear as a part of doing business to prepare the apartment for the next tenant. However they will make the previous tenant pay for that in the form of kept deposit and added "touch up clean" charges.
Business response:
Hello Alicia, Thank you for reaching out to us. We attempted to contact you to discuss the matter further, but we were unable to locate your information as a previous resident with us. I want to assure you that we do not charge for normal wear and tear upon move-out, only for damages. If you believe there are charges on your account that require clarification or further discussion, please don't hesitate to reach out to me directly at bbonds@kairoi.com. I would be more than happy to review your account and provide you with ... read more
Burglaries continue I made a big mistake signing this lease for a year the burglaries are absolutely horrid. There’s one every week and cars are consistently broken into or wheels taken off. They are not increasing surveillance. I will be leaving ASAP
Unsafe place Idecided to move out for safety reason, the safety in this apartment complex reached to the minimum as we had several robberies happened in the past few months and in the last month 2 burglaries happened, and some cars’ parts were stolen . Beside wired people ring the bells and run. The complex management failed to to provide the minimum requirements to keep this community safe like security surveillance or proper working gates.
Many burglary crimes This complex has a very increasing burglary crime rate. My apartment got broken into around 7 pm. Just 6 days later another apartment got broken into around 2 pm. Lease office team is not increasing safety measures and precautions and very careless about this disaster.
So noisy I believe they forgot to put sound barriers between the walls. I have lived in many downstairs apartments for the last six years and never had a problem. I can hear the neighbor beside me his dogs barks constantly I can hear my upstairs neighbors TV and them talking and laughing and my side neighbors talking as if they were in my master bath while I'm in my bedroom. With all the additional charges and my garage I'm paying $1550.00 a month. So far the management hasn't done anything about it. This place is brand new ... read more
Frequently asked questions about Kingsland West
How is Kingsland West rated?
Kingsland West has a 4.3 star rating with 422 reviews.
When is Kingsland West open?
Kingsland West is open now. It will close at 6:00 p.m.