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Kristin Shandrew at Mutual of Omaha Mortgage
- Mortgage Lenders
- Reno, NV
About this business
Location details
5470 Kietzke Ln, Suite 300, Reno, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kristin made the loan process super easy. It was a pleasure work with her.
Verified by Mutual of Omaha Mortgage
personable
Verified by Mutual of Omaha Mortgage
Kristin was awesome to work with. She was patient, accommodating to my busy schedule, and provided excellent guidance through the whole process
Verified by Mutual of Omaha Mortgage
Kristin was once again fantastic. We were looking to refinance, and looked at other places. She had received a payoff request and reached out to see what we were doing. I explained the situation, and she was like lets just keep you here at MoO. I said sure lets see what you can do. Very personal experience always on top of everything and extremely organized.
Verified by Mutual of Omaha Mortgage
The underwriting process delayed the close - otherwise it would have been great!
Verified by Mutual of Omaha Mortgage
The application process took about 6 months due to no delay on our part in supplying requested information. This lead to a higher lone rate which was quite disappointing and unexpected. Kristin kept us informed but was unable, it seems , to move the process along any faster through no lack of effort on her part. Each time we were asked for additional info, which we quickly supplied, another request came to us. The system needs streamlining! Marsha and David Berman
Business response:
Marsha, I agree that the process with the subordination and appraisal was very lengthy and frustrating. I'm sure you appreciate that these variables were out of our control. I appreciate your patience and your business!
Verified by Mutual of Omaha Mortgage
Cause we got the house. Once again thank you Ms. Kristin. 😄❤️❤️❤️
Verified by Mutual of Omaha Mortgage
Kristin is very responsive and clear in communication.
Verified by Mutual of Omaha Mortgage
Kristen is very efficient and easy to work with! Made the whole process very easy!
Frequently asked questions about Kristin Shandrew at Mutual of Omaha Mortgage
How is Kristin Shandrew at Mutual of Omaha Mortgage rated?
Kristin Shandrew at Mutual of Omaha Mortgage has a 4.9 star rating with 412 reviews.
When is Kristin Shandrew at Mutual of Omaha Mortgage open?
Kristin Shandrew at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.