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2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 11:00 p.m. | |
Tue | 7:30 a.m. to 11:00 p.m. | |
Wed | 7:30 a.m. to 11:00 p.m. | |
Thu | 7:30 a.m. to 11:00 p.m. | |
Fri | 7:30 a.m. to 11:00 p.m. | |
Sat | 7:30 a.m. to 11:00 p.m. | |
Sun | 7:30 a.m. to 11:00 p.m. |
Exceptional Nous sommes restés 2 nuits et le ménage n’a pas été fait dans notre chambre et les serviettes inchangées Le personnel accueillant, les piscines ouvertes tardivement, les petites attentions telles que le café/thé à volonté
Business response:
Hi Stephanie, Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear you enjoyed the welcoming staff, the extended pool hours, and the little touches like unlimited coffee and tea, those details mean a lot to us! We’re sorry to hear about the confusion regarding housekeeping. As noted in the welcome letter placed in each room, housekeeping service is currently provided upon request, a policy we adopted after the pandemic to prioritize both guest comfort and safety. We’... read more
Will return next time Nothing not to like One of the best hotels I’ve stayed in the states. Spacious and stylish room, great swimming pool and excellent front desk/lobby services
Business response:
Hi Yusen, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and consider us one of the best hotels you've visited in the States, that truly means a lot to us. It’s great to know you loved the spacious, stylish room, our swimming pool, and the service from our front desk team. We’ll be sure to share your kind words with everyone! We hope to welcome you back again soon for another great experience. Warm regards, Ignacio H / GM
Pleasant
Very Good
great retreat we arrived rather late in Palm Springs, but the lobby was still open so the check-in was no problem. our room was clean and everything that we needed was available - even an (empty) mini-fridge! we booked pool view, but we didn't really have a view from our room. but i must say, we were just 50m away from it - so that's fine.
Business response:
Hi Mimi: We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon! Best Regards, L3 Oasis Hotel
All and all it was a nice stay. Staff was kind. Although I loved that the rooms have hard flooring they were dirty. There was a lot of hair left in our sink drain, it was kind of gross. The AC unit was extremely loud but worked well. We were near the maintenance storage and that was a little busy and loud first thing in the morning. I am semi- local and like to stay in various hotels/resorts throughout Coachella Valley. We stayed during the week after Memorial Day weekend and I’m going to say the hotel staff was still recove... read more
Business response:
Dear Andrea, Thank you for sharing your detailed feedback. We're glad to hear you had a nice stay overall and that you enjoyed the kind service from our staff, the modern room design, and the relaxing pool and cabana areas. We appreciate you pointing out areas where we can improve. We sincerely apologize for the cleanliness issues you encountered and the noise from the AC unit and maintenance area. Your comments have been shared with our housekeeping and operations teams to ensure we address these concerns moving forward. As... read more
Relaxing Could be more umbrellas at the pool Quiet
Business response:
Hi Peter: We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon! Best Regards, L3 Oasis Hotel
Wonderful La taille et le confort de la chambre Le jacuzzi et la piscine très agréables le soir et ouvert jusqu'à 22h avec espace détente Le peignoir et les chaussons fournis
Business response:
Dear Pascal, Thank you so much for your kind words! We’re delighted to hear you enjoyed the size and comfort of your room, as well as the jacuzzi, pool, and relaxation area in the evening. It’s great to know that the little touches like the bathrobe and slippers added to your experience. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon for another relaxing stay! Warm regards, Ignacio H / GM
A good value and I have recommended this hotel. A little noisy due to the hotel next door. Cleanliness, location and the pool.
Business response:
Dear Wade, Thank you for taking the time to share your feedback! We're glad to hear you enjoyed the cleanliness, location, and our pool, those are all things we take great pride in. We’re sorry to hear that noise from the neighboring hotel impacted your experience. We understand how important a restful stay is and will explore ways to minimize outside disturbances for our guests. We appreciate your comments and hope to welcome you back for an even better stay in the future! Best regards, Ignacio H. GM
L3 Oasis Hotel has a 4 star rating with 2,988 reviews.
L3 Oasis Hotel is closed now. It will open at 7:30 a.m.