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La Quinta Inn & Suites Dallas Mesquite
- Hotels
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Suck Pool heat was broke and hot tub
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Disappointing Schlechtes Frühstück unfreundliches Personal
Business response:
Martina,I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager La Quinta Dallas Mesquite
I would not recommend this hotel. We usually have very good lunch with La Quintas but not this one. First, the keys to our room did not work Second, the room had a water leak above the bed so we had to switch rooms Third, the second room we switched to had a really bad smell. And the shower was awful, it took forever to get the water warm, the water was never hot. Fourth, my daughter wanted to swim but the pool was dirty and mulky looking so we didn’t let her.
Business response:
Jeniffer,I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager La Quinta Dallas Mesquite
Not worth the money There were NO hot items for breakfast. It was more like a continental breakfast and everything was stale and gross. The common areas smelled like dog. Pillows were terrible. At MOST this hotel is a 1-2 star.
Business response:
Dear Jessica, I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager La Quinta Dallas Mesquite
Pleasant Air conditioner in our room did not work.
Business response:
Dear Vance, I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager La Quinta Dallas Mesquite
Was inconfienced Wanted to pay with cash but could'nt check in without credit card so that caused a problem
Business response:
Anonymous, I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, General Manager La Quinta Dallas Mesquite
Had to stay. Everything else was booked up Everything else. Poor outside lighting, smell in elevator, hallway, and room. I liked the pillows in the room and the staff was friendly
Business response:
Dear Rexine, We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience. Respectfully, Lacey LQ Customer Care
Poor service My room that I reserved was given away and I was given a handicap room that was not big enough for the guests I had with me. I originally booked a suite. No manager on duty Location
Business response:
Anonymous, Thanks for taking the time to comment on your recent stay at the La Quinta Inn & Suites in Mesquite Texas. We're so sorry about all of the issues you experienced during your short time with us. We'll share your comments with our staff so that we may improve our operation and prevent similar situations from happening to other travelers! We hope you can come back once we are done! Sincerely, General Manager
Very Poor When I got to hotel they told us we did not have reservations... They sold our room because it was in high demand because of hurricane... They wanted to sell us a smaller room for $30 more per night...
Business response:
Dear Maxine, Thank you for taking the time to review our hotel. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff and your reservation. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better. Respectfully, Lacey LQ Customer Care
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3.1 star rating with 4,118 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.