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La Quinta Inn & Suites Dallas Plano - The Colony
- Hotels
- The Colony, TX
About this business
Location details
3750 Farm to Market Road 423, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good,but could be better While in the room you can hear people moving around upstairs and next door. My thought process is being a new hotel it should have better sound proofing. The next problem could be an isolated one however there were many hairs from the previous guests in the bathroom A brand new hotel opened 2 weeks ago. Very close to restaurants. Safe quite area
Fair
Would not recommend. The front desk receptionist gave me keys to the room without activating it. When I came back downstairs to front desk there was no one there, I rang the bell and waited for about 10-15mins. He did not apologize instead had an attitude because I rang the bell more than once. Also, the next morning I requested for my room to be cleaned at 8am, it got cleaned around 12 noon after about 4hrs wait. I liked the location, the African-American man at the front desk the next day was very polite and professional.
Business response:
Dear Thomas, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas Plano - The Colony. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you encountered delay in housekeeping and had an issues with your room keys. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here ... read more
Very Poor
Bad
Not Restful! Bed was awful, couch was bad as well, poor quality TV. Close to where we’re going, good access.
Fair Indoor pool
Very Poor When I first walked into my room it smelled so bad like cigarets. Then I went to the bathroom and there was water all over the floor. Turns out the sink was leaking the entire time. The location and breakfast
Business response:
Good morning, I certainly want to be the first to apologize for your uncomfortable stay but appreciate your honest comments, this will certainly give us heads up on what we need to focus on correcting. In hopes, that this won't detour you in not staying with us. Again I truly apologize for your stay
It could been better Nothing Nothing
Frequently asked questions about La Quinta Inn & Suites Dallas Plano - The Colony
How is La Quinta Inn & Suites Dallas Plano - The Colony rated?
La Quinta Inn & Suites Dallas Plano - The Colony has a 4.3 star rating with 2,590 reviews.
When is La Quinta Inn & Suites Dallas Plano - The Colony open?
La Quinta Inn & Suites Dallas Plano - The Colony is closed now. It will open tomorrow at 12:00 p.m.