This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston Baytown East
- Hospitality
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
A little disappointed No service to the rooms or hot breakfast. That little grab and go sack snack was not sufficient. Worker on the outside of the hotel near my room looking into my room. I had a baby with me but was asked to bring my dirty towels up! Also, to grab my own trash. Smh! The stay should have been discounted? Close to other places and freeway.
Business response:
Dear, Linda. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our gues... read more
Awesome
For price thought our stay was adequate. Exterior is being remodeled with some holes thruexterior. On driving up, almost drove off due to how the exterior looked. Room was on the Freeway side so had traffic noise. Easy access, felt safe, spaciousroom.
Business response:
Dear, Wilfred. We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
ok convenient location
Business response:
Dear, Rudy. We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again when your travels bring you back to the area!
Exceptional
Pleasant
Awesome no decent breakfast. most hotels that we’ve stayed in lately have gone back to hot breakfast . but this one has not. and what they give you in a sack isn’t breakfast. they could do better even if it was in a sack easy access from freeway. clean and comfortable
Business response:
Hi Diane, It looks like you had an over all good stay with the exception of the breakfast. I have been hearing talks of bring back a full breakfast, however I am not sure exactly when that will be. Hopefully by your next visit out we will have started our full breakfast back. Your feedback is valued and very much appreciated as we move forward in making your guest experience exceptional. Happy Holidays!
everything was nice
Business response:
Hello Chasity, Thank your so much for your feedback. Happy Holidays!
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,793 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open at 12:00 p.m.