This profile has been claimed by the business owner or representative.
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Very Good Hard hard hard bed Good location
Business response:
I am very pleased that you enjoyed your time with us. Sorry about the bed, the mattresses are firm. I also prefer a much softer mattress. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Lynn C. General Manager
Awesome
Exceptional
All good! pool not open The door keys worked
Business response:
Hi James, So glad you enjoyed your stay with us. Hopefully we will see you again soon if life brings you back to our area. Stay safe and healthy. Lynn C, General Manager
Exceptional Because of COVID, there's was no breakfast, but not the hotel's fault at all Everything
Business response:
Hello Mrs. Hall, I am glad that you enjoyed your stay with the exception of breakfast. Breakfast is coming back! I am not sure exactly when that will be or what it will consist of but my information is it will be back by 2021 which is right around the corner. Hope to see you again in the near future. Lynn C. General Manager
Good location. Very disappointed o having handicap room when specifically asking for. Asked for Handicap room. Did not get which inconvenient for my spouse due to recent surgery. No breakfast due to covid. Location very good
Business response:
Hi Ella, We did have a request for first floor and handicap accessible. Unfortunately booking.com booked you a king room because we did not have any handicap rooms available. If we had we would have been happy to meet your request. Hopefully you can come see us again under better circumstances. Thank you so much for taking the time to review your recent stay with us. Lynn C, General Manager
Be aware The hotel did not disclose that they no longer serve breakfast, that the pool and gym areas are closed prior to or at the time of check in. Had I known I was paying full price for no services, I would have gone to the hotel next door where they were providing services. In addition, the "snack" center was completely bare except for a few frozen entries and a single punt of ice cream. Thd staff was great, the room was clean, although very poorly lit. The room was decorated nicely, the bed was acceptable, although not ... read more
Business response:
Hi Doug, I am happy to hear that you enjoyed your stay overall. Unfortunately, it takes an act of congress to get information changed on an outside booking site and takes months to get it done. I do want to assure you though that even though all of the amenities that we do not have available at this time are complimentary, we have still lowered our rate to compensate. Our competition in the area is much higher priced than we are. Hopefully when Covid-19 is gone and our amenities open up you can come visit with us again. Than... read more
Very Good
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,793 reviews.
La Quinta Inn & Suites Houston Baytown East is closed now. It will open at 12:00 p.m.