This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston Baytown East
- Hospitality
- Baytown, TX
About this business
Location details
5215 I-10, Baytown, TX, 77521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was a nice little get away! I liked the room, it was very roomy and clean. And the bed was comfy too!!
Business response:
Dear Mrs. Curry, So glad you had such a good stay. Our goal is a clean and comfortable room for you during your stay. Glad to see we succeeded! Thank you so much for taking the time to leave your review and comments. Lynn C, General Manager
Very Good
Not clean Pest in the breakfast area in the lobby. The staff is nice.
Business response:
I agree, my staff is great! I assume you meant pets in the breakfast area. I am so sorry, that should not happen with the exception of a service animal. Please accept my apologies and please feel free to let us know if we don't catch it first. Thank you for taking the time to give your feedback about your stay. All comments help us improve! Lynn C, General Manager
Good Can hear the motorway as if the windows were open even when closed. Easy check in, newly done hotel rooms with big space.
Business response:
Dear Anonymous, Thank you for your wonderful review! I am sorry you were bothered by the traffic noise. Call us the morning you are coming back and we will get you taken care of so you won't have that inconvenience. We look forward to your next trip. See you then. Lynn C, General Manager
Would go back again Parking was a bit crowded late in evening The location is near many food places and feels safe
Business response:
Hi Michael, Thank you for the great review. We love to get 10's! I am so glad that you enjoyed your stay and I hope you weren't too inconvenienced with the parking. See you next time you come to visit Baytown! Lynn C, General Manager
It was quiet, relaxing, cozy, and cleanliness was on point. Rooms look just like the pictures Just the elevator lol Ihe lady at front desk was very polite same attitude when I came in and same attitude when I checked out. Room was spotless and fresh. Fresh and comfy bed. Loved how clean the bathroom was. Waffles in the am was yummy!
Business response:
Dear JaeeCii, Thank you so much for the 10! I am so glad to see that you enjoyed your stay so much and we sure hope we see you again soon! Lynn C, General Manager
Overall, our experience was pleasant and will return in the future. Bed was folded nice, but there was a hair on the sheets when we pulled the top sheet back. Plus, the bed was not as soft as we usually get in a hotel, felt very firm. The parking was terrible. We had to park in Cracker barrels parking lot. Plus, people were double parked in several locations around the the inn. The security guard was pretty much worthless, when asked a question, she said go speak to the people inside. Then she walked off. The room looked nic... read more
Business response:
Dear Flip Masters, I am so sorry about your experience during your stay. We are proud of our exceptionally clean rooms and our awesome staff but it looks like we dropped the ball during your stay. I am sorry we did not catch the issue before you did. I am also sorry that the security guard was less than helpful. Definitely not the experience we want you to have. I apologize but also want to thank you for your review. All comments are helpful and help us improve. Lynn C, General Manager
Good
Fair
Frequently asked questions about La Quinta Inn & Suites Houston Baytown East
How is La Quinta Inn & Suites Houston Baytown East rated?
La Quinta Inn & Suites Houston Baytown East has a 4 star rating with 2,696 reviews.
When is La Quinta Inn & Suites Houston Baytown East open?
La Quinta Inn & Suites Houston Baytown East is closed now. It will open at 12:00 p.m.