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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Customer Service Was Bad, Great Location Though The rep (Shana?) who checked me in did not greet me, did not stand up, was eating nuts, and talking to me with food in her mouth. The elevator was out. The housekeeper doing breakfast duty did not wash hands, did not wear gloves, and never refilled anything on the line. The rep (Heavy set, Black woman, kinky curly lace front wig) who checked me out did not stand up, did not greet me, was eating and watching something loudly on her phone, and lied about not being able to provide... read more
Business response:
Dear guest, We do regret that you feel that the service was bad. Our night staff member has very bad knees and has a doctors note stating she cant stand for periods of time. Our staff are not allow to eat at the front desk . We will look at the video. Our breakfast area does not have a sink that is visible to the guest. We assure you our breakfast attendant washes their hands thoroughly. We see that you booked with a 3rd party, and the 3rd parties do not want us to give a receipt due to there commission. Our staff member did... read more
Exceptional
Excellent!
It was ok but should of been advised elevators don’t work No elevators. Ice machine was broken Room was clean
Business response:
Dear guest. We are greatly apologize about the elevator not working. We do appreciate your patience and kindness. We endured some storms and the electricity surge got the elevator. We had a enormous amount of guest that we contacted. Some there were no phone numbers or e mails
Wonderful
Good except for full rate for a walk up room. The elevator wasn’t working and we were on the third floor. Location
Exceptional
Good The Continental breakfast was subpar. The air conditioning in the room was noisy. It was convenient and clean
Very Good
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,462 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.