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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good young lady at the front desk was very nice and down to earth.
Business response:
Dear Guest, We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding the pleasant front desk. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
Exceptional
Pleasant
Very Good
Very Good Room smelled musty, likely mildew. Room was very dark. Location and quiet
Business response:
Hi James, We are happy to know that you liked our quiet location and friendly staff. However, we apologize for the inconvenience faced by you regarding the smelly room. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We hope to serve you better in the future.
Exceptional
nice for the price point, clean and comfortable but the staff is somewhat ambivolent to customers alternate entrance (side) doors cannot be opened from the outside even with room key. that was very inconvenient for walking my pet spacious room, clean, hbo, comfortable bed
Business response:
Hi Gregg, We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. However, we apologize for the inconvenience faced by you regarding the alternate entrance door. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Good
Good for a quick trip stay. Breakfast wasn’t great. (DIY Texas waffles, microwaveable tacos and biscuits, muffins etc) The edges of our room’s floor were dirty/dusty and needed to be vacuumed. The handle to the closet was broken. There was a small hole in the wall where someone opened the entry door too hard and popped the sheet rock. There wasn’t a working vent fan in the bathroom. There was a large dog in the room across the hall that barked nonstop during the day I assume when their owners were away. We traveled with a la... read more
Business response:
Hi Amanda, We love hearing back from you about your recent stay with us and are glad you liked our comfortable bedding. However, we are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. We hope to have the chance to serve you again on your next visit.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,193 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.