This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
nice for the price point, clean and comfortable but the staff is somewhat ambivolent to customers alternate entrance (side) doors cannot be opened from the outside even with room key. that was very inconvenient for walking my pet spacious room, clean, hbo, comfortable bed
Business response:
Hi Gregg, We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. However, we apologize for the inconvenience faced by you regarding the alternate entrance door. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Good
it was a great time and they worked with us to avoid travel during the icy weather the bed was a bit uncomfortable it was clean and the staff was awesome
Business response:
Hi Valerie, Thank you so much for taking the time to share your kind rating and comment. It is bound to put a smile on our faces for the rest of the day! However, we regret the discomfort you felt regarding the bed. Hope to have the chance to serve you again on your next visit.
Good for a quick trip stay. Breakfast wasn’t great. (DIY Texas waffles, microwaveable tacos and biscuits, muffins etc) The edges of our room’s floor were dirty/dusty and needed to be vacuumed. The handle to the closet was broken. There was a small hole in the wall where someone opened the entry door too hard and popped the sheet rock. There wasn’t a working vent fan in the bathroom. There was a large dog in the room across the hall that barked nonstop during the day I assume when their owners were away. We traveled with a la... read more
Business response:
Hi Amanda, We love hearing back from you about your recent stay with us and are glad you liked our comfortable bedding. However, we are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. We hope to have the chance to serve you again on your next visit.
Very Good
it was nice, quiet hotel, most staff was accommodating. Breakfast was so so. Waffle batter was almost salty it was disg Slow elevator, really slow. A little chaos at front desk with lack of customer service. Believe the manager was a little harsh and not an example. attractive, quiet, convenient.
Business response:
Hello, Many thanks for the stellar review. We are ecstatic to hear that you liked our convenient location. We always look forward to feedback about how we can make things better for our guests and how we can improve. We have also noted your feedback on areas of improvement, we appreciate your pointing that out - it gives us a better perspective of our property. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.
Good No coffee at 6 in the morning and the breakfast wasn't good i don't like the coffee in the room . Most places give you more than 2 pillows per bad I ask for another pillows couldn't get one dirty laundry in hallway. Right I needed to be
Business response:
Hi Sagun, Thanks for letting us know about your experience. I am sorry that we fell short of meeting your expectations and providing you with exceptional service. I will share your comments with our team, in hopes that we will provide a better experience on your next visit.
Best environment ever Nothing everything was great Everything was perfect
Business response:
Hi Martha, Thanks for this marvelous note and rating. It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
Pleasant I wish i could have kept the room i was in other then that it was fine The room i was in
Business response:
Hi Albrams, Thank you for the positive review! We appreciate the comments regarding our room. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,327 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.