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La Quinta Inn West Long Branch
- Hotels
- West Long Branch, NJ
About this business
Location details
109 NJ-36, West Long Branch, NJ, 07764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was ok, felt uncomfortable at first then things got better since I didn’t see the first guy again More welcoming attitude as people arrive, he was rude and I felt very uncomfortable. No breakfast available, most of facilities were closed, I didn’t like the front desk guy at my arrival, (black man) he was rude and short, bad customer service on his part, the lady Judith during day was nice.
Business response:
Thank you so much for taking the time to leave such a thorough and insightful review of our property, and suggestions to improve the experience for our valued guests in the future. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
Exceptional Que no tiene entradas por ambos lados de la carretera Esta en buena ubicación
Business response:
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
We had a nice stay at the place. Wi-fi was the biggest frustration and the only one. Staff most of all. Very polite, friendly, and welcoming. Room was clean.
Business response:
Know that your voice is of tremendous importance to us and we value your comments about our staff and comments about our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Short but sweet The hotel was very close to the event I was attending. The staff was pleasant and most importantly the room was clean.
Business response:
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Very Good Shampoo was available but no conditioner. Nice and clean.
Business response:
Thank you for sharing this honest review and feedback about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Exceptional
Good
I expected more from La Quinta, beyond a clean room. Towels in room were stained, threadbare patches. Bath mat was stained and had chewed out edge. Have never seen anything like it before. Our room was GREAT,clean. However It looked like it didn’t belong in that hotel. Your lobby needs a facelift, outside was dark hotel was not lit up on the outside at 7:40 pm staff was great, no problem there , but I have stayed at Plenty Of La Quinta locations . This hotel does not meet your normal standards in feeling clean and updated.
Business response:
Thank you for your assessment of our hotel. I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Your review is important to us as it helps us to identify problems and take corrective measures.
Very Good
Frequently asked questions about La Quinta Inn West Long Branch
How is La Quinta Inn West Long Branch rated?
La Quinta Inn West Long Branch has a 3.2 star rating with 4,986 reviews.
When is La Quinta Inn West Long Branch open?
La Quinta Inn West Long Branch is closed now. It will open at 12:00 p.m.