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Larry H. Miller Genesis Peoria
- Car Dealers
- Peoria, AZ
About this business
Location details
8425 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"There are multiple locations to get my Genesis serviced...." There are multiple locations to get my Genesis serviced. I go to Larry Miller for one reason only - Ashleigh - Her customer service and relationship with you during the process is like a good friend assisting you . Before Ashleigh took over my service, getting service on any of my cars was fraught with dread, knowing the up-sale or pressure for other services was coming. Not with Ashleigh, she respects your time and money. My trust in Ashleigh now has me just drop... read more
Business response:
Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager
"Miller dealership zero starsHunter was excellent,..." Miller dealership zero stars Hunter was excellent, communication from the internet purchase site was very good. He was knowledgeable and professional. Knew a great deal about the car and did a great job explaining the features, 5 stars for Hunter. Miller dealership not so. zero stars. They added on about $1500 of dealer profit items under different names to our agreed upon deal. They did not disclose these until we got to the dealership. Sanitation $299, theft protection... read more
Business response:
Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Rick Trinkl, General Manager, (480) 887-8450
"We bought two vehicles ,after looking at several other..." We bought two vehicles ,after looking at several other Genesis dealerships,in state and out of state , we knew we only wanted to work with the people from Larry Miller of Peoria.
Business response:
Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager
"First of all, the title of the car dealership is..." First of all, the title of the car dealership is misleading. This is not a dedicate Genesis dealership but rather a Hyundai/Genesis shop. From my experience, you do not get any preferential treatment as a premium car owner which I find surprising. Prior to buying a G80 in 2018, I was an Infiniti loyal customer and the level of customer service at the Infiniti of Peoria was outstanding. This is not the case with Larry Miller Genesis of Peoria. I am not trying to sound snoo... read more
"I called the Genesis Rep and got no call back about my..." I called the Genesis Rep and got no call back about my HUD saying I need service after 3300 miles. I scheduled valet pick up service and got no confirmation. I called the Genesis Experience Director and he said he was in the middle of a sale and would call me back in a couple of hours. NOTHING. Very disappointed with all the promises during the sale.
"I am very disappointed that wen I tried to get service I..." I am very disappointed that wen I tried to get service I found that I was lied to by the financeabout the service and warrantey we would have on our car by the finance dept,, (Billy and the manager), I was surprised that they would do this to a 80 year old disabled veteran.
"No hassle " Emailed Luis to get some info on financing and down payment. Decided that his help was legit and decided to go to the dealership. Went there just to look around and got a no hassle service from Mr. Martinez and he was real with me with no dealer antics. I left there happy. Thanks again Luis Martinez and Larry h Miller Hyundai.
Business response:
It is a pleasure to know that you were able to leave here happy with your experience. Thank you for sharing about your time here and we appreciate you coming in to see us. If you should every need anything else, be sure to let Luis and our team know. - Rick Trinkl, General Manager
Frequently asked questions about Larry H. Miller Genesis Peoria
How is Larry H. Miller Genesis Peoria rated?
Larry H. Miller Genesis Peoria has a 4.7 star rating with 704 reviews.
When is Larry H. Miller Genesis Peoria open?
Larry H. Miller Genesis Peoria is open now. It will close at 8:00 p.m.