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Lee Silsby Compounding Pharmacy
- Pharmacy
- Beachwood, OH
About this business
With a deep passion for your overall wellness, we're here to support your journey to a healthier and more fulfilling life through our specialized compounded medications. Experience the transformation with Lee Silsby Pharmacy, where your well-being is our priority.
Location details
23865 Mercantile Rd, Beachwood, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I previously posted a negative review regarding Silsby. After talking to Steven, the pharmacy manager, he went above and beyond to make it right. And he did. Stellar customer service is a rare commodity, and I'm proud to say Steven provided it. I came back to Lee Silsby with open arms because of how Steven handled this situation. He was excellent and presented a terrific solution. Proud to be a new customer.
I'm leaving the original review up at the end of this update. Had a good discussion with Steven, the GM, and working with Lee Silsby is much better. Better communication and getting scrips renewed is happening. Reordering is still a little bulky but clear progress is being made. Original: Miscommunication galore. An app that isn't active but we're never told that. No follow up with physicians for prescribe refills. All in all, a series of terrible experiences.
Reported Rx for Ketamine troche that has not been filed! That limited my ability to filed elsewhere. Lee Silsby had filed the Ketamine Troche Rx previously. I advised Lee Silsby & "Mike", a Pharmacist failed; to advise me that this has been corrected. Don't depend on Lee Silsby. Jeffry Pearl - Shaker Heights, OHIO 😒
My son is a long time patient/customer here. Sadly i got upset and left. Wasnt happy i left. Im glad i was able to go back. They are the best , professional , and always did take exceptional care of their patients. My son always loved the ladies who answers the phones. Thank you again for allowing me to come back , my son is also very happy.
I called in to make a refill, and had an amazing customer service representative help me today by the name Que Walker. My daughter has been taking an expensive medication for a year, I had asked Que if I ordered more at a time, if it would reduce the cost. She was so helpful and nice! We were able to get a 3 month supply, which saved me $138 every 3 months! She was fantastic and I really appriciate her help!! I have called a few times over the past 12 months and asked if there was any way to get the medication any cheaper b... read more
Frequently asked questions about Lee Silsby Compounding Pharmacy
How is Lee Silsby Compounding Pharmacy rated?
Lee Silsby Compounding Pharmacy has a 4.9 star rating with 93 reviews.
When is Lee Silsby Compounding Pharmacy open?
Lee Silsby Compounding Pharmacy is closed now. It will open on Monday at 9:00 a.m.