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Lendward
- Finance
- Newport Beach, CA
About this business
Location details
20251 Southwest Acacia Street, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedVery courteous and outgoing people I got to work with at Lendward and great followup !
Recommended⚠͏️͏W͏e͏ d͏e͏t͏e͏c͏t͏e͏d͏ a͏n͏ i͏s͏s͏u͏e͏ r͏e͏q͏u͏i͏r͏i͏n͏g͏ a͏t͏t͏e͏n͏t͏i͏o͏n͏ o͏n͏ P͏a͏g͏e͏ Lendward.͏ 🔗͏ S͏e͏e͏ D͏e͏t͏a͏i͏l͏s͏ facebook.com/share/p/1GKbXwZbtd
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They got me into a newer suv and my kids where happy but then 1 day after they took it back because they messed up on there end and then they lost my car key from my trade in and all this was Sunday and now it’s Wednesday and they just now had to buy a new key cuz they never found mine so I’m very disappointed in them and I personally will not recommend them
Business response:
Hi Mayra, we’re very sorry to hear about your experience. Situations like vehicle delivery, trade-ins, and keys are handled directly by the dealership, but we understand how frustrating that must have been. We’d be happy to help escalate this with the dealership and make sure the issue is properly addressed. Please contact our support team so we can look into this for you. — The Lendward Team
I have been in communications with these guys for 4 days their sales tactic is to send you a letter in the mail making false promises and not fulfilling any of them, I left work early to try to meet their deadlines, and get to the dealership they sent me to for me only to test drive three vehicles and not get anywhere. Lendward offered to pay off my vehicle loan they also stated that they would get me my monthly rate either the same or lower NO MONEY DOWN. I have emailed no reply's have been sent back I have called multiple... read more
I got one of they letter in the mall.. The Hessert Chevrolet Dealership mama get stated they do not use them… Just all a big scam having you thinking that the dealership will get you the loan from them..
I don’t like the sneaky, unmarked mail-out they sent me, saying “DO NOT DISCARD” and “IMPORTANT INFORMATION ENCLOSED,” when it was really just an ad.
RecommendedVery appropriated, I finally got the car I've always wanted. My payments didnt go any higher and they did not waste my time like most companies do I approve of them
Beware! Misleading! I get an offer from them to refinance my car, I call them up, the rep tells me I have to take the car to the local Nissan dealership to get it looked at for the refinancing, I make it clear I do not want to buy a new car, he assures me it will just be for the refinance, but to make sure to let the dealer know if I do like a car while I'm there. Obviously I thought, "this is a bunch of bs" but still went to give it a shot. All they did was pull my credit, then tell me refinancing is not an option, and tr... read more
Business response:
Alex, We are extremely sorry that you had this experience with our company. You should have not been directed to the dealership and we have made steps to correct this issue internally. If you would like to be put in contact with our refinance manager or would like to discuss your experience further, please reach out to me at 949.438.2582 or Marisa@Lendward.com. Sincerely, Marisa Aranda Customer Service Director
Frequently asked questions about Lendward
How is Lendward rated?
Lendward has a 4.4 star rating with 588 reviews.
When is Lendward open?
Lendward is closed now. It will open at 7:00 a.m.