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Levin Furniture & Mattress Middleburg
- Furniture Stores
- Cleveland, OH
About this business
Location details
16960 Sprague Rd, Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Many thanks to Bill and the the accounting lady, they went far and beyond to get my credit updated and to complete my purchase. Thank you both for your help and hard work.
Business response:
Hi Shahinaz, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Ginny is great. She was busy with another customer so she introduced me to Kelly and apologized the she was unable to take care of me. Kelly was great. Explained everything. What a great experience. Had gone to a different furniture store prior to Levin and the customer service was terrible. I am so happy I came to Levin and will definitely buy furniture from them in the future.
Business response:
Hi Denise, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Renee was awesome!
Business response:
Hello Jim, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Everyone was excellent at Levin’s. Ginny was amazingly helpful with her knowledge of your products and design ideas! Rod did a great job wrapping all of my purchases and securing them in my car. Two days later I worked with Renee who was very helpful as as I made bedroom furniture purchases. I will be back.
Business response:
Hello Darlene, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Sun was pleasant and easy to work with. No pressure. Answered our questions. He was a little off on the cost of the protection plan.
Business response:
Hi Alex, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Ginny was great to work with and didn't push things on us that we were not interested in and worked with what we wanted to see and purchase. Overall so far a good experience.
Business response:
Hi Mary, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Tim was extremely informative and helpful. Can’t wait for our new couch to arrive.
Business response:
Hello Jessica, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
When I shop i like to browse and be autonomous in my selections. I was allowed this courtesy by the sales rep Ginny however when it came time to check out after I had elected to purchase 3 items, she ELECTED to add on the fabric protection package at a cost of $129 without my consent. She then proceeded to school me on the reasons why until I told her twice I did not need this, at which time she removed the charges. I am an adult, able to make my own decisions and do not appreciate the upsell. It turns a rewarding experie... read more
Business response:
We apologize for any inconvenience you experienced during your visit, Erika. Our team strives to provide a positive and personalized shopping experience for all customers. We appreciate your feedback regarding the upsell and will address this with our staff. If you have any further concerns, please feel free to contact us at (440) 891-1392. Sincerely, Levin Furniture & Mattress
Great customer service.
Business response:
Hello Breanna, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture & Mattress Middleburg
How is Levin Furniture & Mattress Middleburg rated?
Levin Furniture & Mattress Middleburg has a 4.7 star rating with 2,387 reviews.
When is Levin Furniture & Mattress Middleburg open?
Levin Furniture & Mattress Middleburg is closed now. It will open tomorrow at 10:00 a.m.