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LOCAL Public Eatery Garry Street
- Restaurants
- Winnipeg, MB
About this business
Location details
274 Garry St, Winnipeg, Winnipeg, MB, R3C 1H3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
There is a serious and ongoing problem with the staff completely ignoring reservations made through this platform, particularly the comments and special requests section. What is the point of having this section if nobody bothers to read it?! I made my reservation more than a week in advance, only to arrive and find that the spot I had requested was not available. And this has happened twice! This is extremely frustrating and shows a complete lack of respect for customers' time and reservations. I strongly recommend thin... read more
Business response:
Please accept our apologies for the repeated issues with your reservation requests and special comments being overlooked. We take your feedback seriously and encourage you to contact us at (204) 557-1729 so I can address this directly and try to make things right. Mallory Hastings General Manager
I ordered fish and chips one piece and I got what looked like a box lunch you buy in frozen food department. It was this tiny piece of funny shaped cod and cold dried out fries. Came with some coleslaw that had no flavour at all. Had to wait a long time for a knife as they had run out. Then coffee took forever as they had to make a pot and when I ordered it I asked for cream and sugar. It came with cream but no sugar or spoon. That took such a long time it was cold before I got to drink it. The food coming out of kitchen r... read more
Business response:
Thank you for sharing your feedback, Ingrid. We’re pleased some of the food looked appealing, but we’re sorry the fish and chips, cold fries, and delays with utensils and coffee made for a disappointing experience. We’ll review this with our team.
We do frequent the Local but the last few visits has not equated to the experiences we have had over the years. Perhaps a corporate change on the restaurant culture but service has changed. We have taken guests of ours a number of times to the Local and a change in how the restaurant operates were noted by our other guests as well.
Business response:
Hi Matthew, Thank you for your feedback. Is there a chance you would be open to a phone call? I’d love to know in more detail what occurred for you in your experience at my location and attempt to make things right. Mallory.hastings@localpubliceatery.com 204-290-3657 Mallory Hastings General Manager
Business response:
Thank you for bringing this to our attention. Please feel free to contact us at (204) 557-1729 to discuss your experience further. We would appreciate the opportunity to make things right. Mallory Hastings -General Manager
Took us about 15 minutes to even get acknowledged. Then we continuously had to ask for our server
Business response:
Thank you for bringing this to our attention. We apologize for the delay in service. Please feel free to reach out to us at (204) 557-1729 to discuss this further.
Pathetic pigeon wings I would be ashamed to serve them Not great servvoe Was sold wings are filling Wish I took a pic
Business response:
We're disappointed to hear about your experience with the pigeon wings. Please feel free to reach out to us at (204) 557-1729 to discuss this further. Thank you for sharing your feedback.
Food arrived cold. All 4 meals but as I was the only one who complained they comped mine but not the others. Server apologized but I’ve been to the Local so many times this experience was truly disappointing.
Business response:
Hi Don, We are very sorry that all four meals arrived cold and that only your plate was taken care of. We appreciate that the server apologized and we understand why this was disappointing after many visits. Thank you for letting us know; we strive to provide a 5star experience every time for every guest and we are truly regretful that this was your experience. I would like an opportunity to make it right. I would like to offer a reservation any time that is convenient for you and a gift card to put towards that meal. My nam... read more
Frequently asked questions about LOCAL Public Eatery Garry Street
How is LOCAL Public Eatery Garry Street rated?
LOCAL Public Eatery Garry Street has a 4.7 star rating with 2,360 reviews.
When is LOCAL Public Eatery Garry Street open?
LOCAL Public Eatery Garry Street is open now. It will close tomorrow at 12:00 a.m.