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About Lonestar 24 HR ER Lonestar 24 HR ER is comprised of 10 board certified Physicians who are experts in emergency medicine. Our physicians have extensive backgrounds in running and directing various emergency departments in hospitals around the country. Our facility is equipped to handle a wide range of medical emergencies. Lonestar 24 HR ER offers each patient personalized emergency room care with less of the wait that one would find at hospital ERs. Come to our facility and take advantage of our in-house lab testing a... read more
1751 Medical Way, New Braunfels, TX, 78132, United States
Get directionsI had the best experience here than I ever have anywhere else in my life. If I’m not mistaken there was a lady driving a white Mercedes that worked here and was just getting off that saw me in my car irritated because I couldn’t find a doctor that was worth my time. And she helped me out and brought me in. And then the front desk lady with glasses was great. Very friendly staff. High recommend this business to everybody. Never been more satisfied in my life! Keep up the great work y’all!
Business response:
Thank you so much Hayden! We appreciate your kind words from the very bottom of our hearts!
Absolutely honest to the point and compitent Dr's that will address the issue without addressing your pocket book.
Business response:
Thank you so much Lora Bishop White for the recommendation. We value YOU and appreciate your feedback. Lonestar 24 HR ER is here, should you ever need us again!
Lonestar ER is the most caring and quickest ER you will ever visit. They truly care about their patients and the level of care they give is top notch. We won’t take our family anywhere else.
The staff at Lonestar 24 HR ER took excellent care of me. The staff was professional and friendly and I would definitely go back if need be. I would recommend stopping by if you want thorough service in a welcoming and relaxing environment.
My mom broke her foot while she was here visiting. Lonestar 24 HR ER was THE BEST... it almost felt like a spa. Staff was super nice, everything sparkly clean, coffee bar, no wait, and have I mentioned the personable staff? I hope you don’t have to go to an ER, but if you can choose one, choose this one!
Business response:
Thank you so much for the kind words Stephanie Richardson! Your poor mother, we hope she is feeling better and will be on her feet again soon.
Went in feeling just terrible, Saturday 12/8/18 morning, early, around 6 am. The front desk woman was very kind and efficient! We were self-pay because our insurance didn't kick in till Jan. Even so, the staff and doctor were so helpful! I never felt belittled (like I had at other places when I didn't have insurance and had to make payment arrangements) In and out so fast! The nurse even called me the next day to check on me! I've never had that happen before! I'm completely blown away by how kind, caring, and flexible t... read more
Business response:
Thank you so much Cimonnett. We are glad to hear you could enjoy an unfortunate situation as much as is possible. We will always be here for you and appreciate your very kind words. Thank you, thank you, thank you again!
Had an excellent experience at Lone Star 24 hour Emergency in New Braunfels last night. I fell and hurt my knee so decided to stop there rather than a hospital. Everyone there was super nice and professional! They x-rayed and found a fracture of my patella and confirmed with a radiologist. We were out of there in less than two hours. I highly recommend this clinic!
Business response:
Thank you for the kind review Mary!
Good bedside manners of the staffs ,fast service!!!
Business response:
Thank you Cathy!!!
The gentleman at the front desk was patient, caring and helpful. The doctor and nurses very kind and treated me right away. I have never received service and care like this. The whole staff was wonderful. That is hard to achieve in any business. I know that from owning retail businesses. They had all the equipment needed to help me, which most emergency places around here didn’t have. (I had called around since my doctor told me to go to a big hospital for that reason) Well I would never go anywhere else. Top of the line... read more
Business response:
Thank you so much for the feedback. We appreciate your time and trust in our care.
Lonestar 24 HR ER has a 5 star rating with 1,759 reviews.
Lonestar 24 HR ER is open now. It is open 24/7.