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Lower Valley Dental Associates
- Dental
- Brownsville, TX
About this business
Location details
4920 N Expressway, Suite D, Brownsville, TX, 78526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Came in staff was very good. Even though they did find what was wrong with my daughters teeth they gave me a appointment until August and thats too long to wait so it was a waste of time. Now I have to find someone else that can treat her faster for her cavities.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lluvia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Regarding scheduling: If the issue with our patients is an emergency, we typically will make room in the schedule to see emergencies. Non emergent situations may take a little longer to see, but we will undoubtedly get the issue resolved. If you choose to not wait, we understand and hope you are able to find someone that... read more
Horrible customer service, no longer call to confirm appointments only text.
Business response:
Thank you for providing your feedback and letting us know about this issue, Alejandro. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. COVID has certainly changed the way we have had to communicate with our patients, but we are always available by phone should you need to speak to us directly. We pray for your safety and that of your family and our community. Be safe and stay healthy. Sincerely, Lower Valley Dental Associates
Business response:
I'm sorry you had a poor experience at our office. What can we do to improve the experience ?
Frequently asked questions about Lower Valley Dental Associates
How is Lower Valley Dental Associates rated?
Lower Valley Dental Associates has a 4.9 star rating with 333 reviews.
When is Lower Valley Dental Associates open?
Lower Valley Dental Associates is closed now. It will open tomorrow at 8:00 a.m.