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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Prices are very high for what you get. My cocktail was simply ok, we waited a long time for wine to come-entree was almost finished but manager comped them. The tomatoes on caprese salad were barely ripe and my friend’s zucchini pasta was bland and cold. And it was $38 I think with no protein on it. I probably won’t return.
Business response:
We sincerely value your input and apologize for the issues you experienced during your visit. We're disappointed to hear that your dining experience didn't meet your expectations, especially regarding the quality of the food and the timing of your wine service. We take all feedback seriously as it helps us improve. Please feel free to reach out to us directly at (480) 914-6829 to discuss your concerns further. We would appreciate the opportunity to make things right
We heard about this restaurant for some time and decided to try it with friends on a Wednesday night. The hotel and decor are amazing but we encountered a few issues from the start. The service was extremely slow with our first drink taking 20 minutes to receive. Our waitress did not regularly check back with us while waiting for our drinks and to order. The appetizers were good and the pasta dishes (which they are known for) came out lukewarm at best! The manager was alerted and promptly remade not 1 but 2 pasta dishes for ... read more
Business response:
Thank you for your detailed feedback. We sincerely apologize for the slow service and lukewarm pasta dishes. We appreciate your acknowledgment of our manager's prompt action, though we regret the timing issue. Your comments about service delays have been noted and will be addressed. We take all feedback seriously to improve our service and food quality. Please contact us at (480) 914-6829 to discuss your experience further.
What a lovely experience for my birthday. The menu is limited but everything we ordered and everything we saw was exceptional. The front dining area is quite loud, we asked to move to the back dining room and it was no problem The manager ( I think ) came by to check on us and mentioned my birthday- very nice touch and when we left he shook my husband ‘s hand and thanked him for bringing me there for my birthday Not something we can afford on a regular basis but for a celebration we’ll be back
Business response:
Thank you, Phyllis. We appreciate your review!
It was a wonderful experience. Food was creative & excellent. Sara was our server & she was outstanding…knowledgeable, attentive & professional. The atmosphere was great. There was one section of the restaurant that was louder with music & chatter. However, there is also an option to sit in the part of the restaurant which was much quieter & conversation friendly. Overall, our experience was great & we would return the next time we’re in town.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the creative food and had an outstanding experience with Sara. We appreciate your feedback about the atmosphere; we strive to offer both lively and quieter dining options for our guests. We look forward to welcoming you back on your next visit! Regards, The Team at Luna by Giada Scottsdale
Outstanding food and service! Everyone in our group was was blown away by the dishes they chose, and our server (Charice) was one of the best servers we’ve ever had! We can’t wait to go back!
Business response:
Hi, Chrissy. Thank you so much 😊
The meal was amazing the service was on point t and our sever Jay couldn’t have been more helpful. Had the risotto with asparagus and scallops and the petite filet with Parmesan mashed potatoes we finished with the limoncello soufflé
Business response:
Hi, Denise. Thanks for taking the time to share your positive experience. We appreciate it!
food was delicios and the service eas outstanding. our server, Sarah, was very attentive and took my friend's mother to all the food areas at tge buffett snd explained everything.
Business response:
Thank you, Pamela. We appreciate your review!
We just weren't beyond thrilled with the food or the atmosphere. It was a lot of money spent for something that was 'equal' to what we could have received elsewhere for a lot less. Also, so noisy we had to shout to hear each other. We will not go back.
Business response:
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We take your comments seriously, especially regarding the noise level and value. We continually strive to improve and hope you might consider giving us another chance in the future. Your insights are invaluable to us. Regards, The Team at Luna by Giada Scottsdale
Kendall our hostess was great. Friendly. Always smiling. Great experience. Will come back
Business response:
Hi, Susan. Thank you so much 😊
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,459 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.