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452 Ada Dr SE, Ste 245, Ada, MI, 49301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Working with Team Mallory was such a smooth experience. They were knowledgeable and were not bothered by questions. If someone was not available when I called, my voice mail was promptly returned. When I had to make an unexpected change in my finances, it wasn't even a bump in the road to them. It didn't delay anything! I would not hesitate to such this knowledgeable team of women again.
Business response:
Thank you for the 5-star review, Jo-lynn. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
I can’t say enough good things about my loan officer Mallory and the support I received throughout my home-buying and closing process. She truly went above and beyond to help me every step of the way. Buying a home can be stressful, especially when you’re dealing with financing challenges and unexpected obstacles, but she was patient, knowledgeable, responsive, and genuinely committed to helping me get to the finish line. She took the time to explain things, answer my questions, and make sure I understood what was happening ... read more
Business response:
Thank you, Latasha! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Mallory and her team were amazing! They were always available when needed and answered all our questions in a timely manner! I would recommend them to my family and friends!
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Mallory and her team were immensely helpful throughout the buying process. We were loyal to a different lender for a long time, but happened to shop around for a better rate and closing costs with the purchase of our recent home. Mallory had the most competitive offer and her team was with us every step of the way, and helped us close FAST!
Business response:
Thank you for the great review, Jamie. We hope that you will consider us for any of your future home financing and mortgage needs.
This was our 3rd mortgage/refi with Mallory and she continues to give 5-star treatment. If you want to be treated with respect and complete transparency, contact Mallory from Preferred Rate!
Business response:
Thank you for the great review, Diane. We hope that you will consider us for any of your future home financing and mortgage needs.
Mallory and her entire team were amazing! Constant communication, aleays available yo answer questions, and super knowledgeable! They made us feel comfortable and supported during the whole process of buying our first home. Would highly recommend!!
Business response:
Thank you for the 5-star review, Nicole. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Excellent service, walked us through every step of the process, e-mail updates and communication kept us informed. The software was easy to use, upload documents and see all the documents as they were completed. Highly recommended!
Business response:
Thank you, Nathan! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Mallory’s team was extremely easy to work with. Very good communication, in a timely fashion. I definitely recommend working with Mallory.
Business response:
Thank you so much for sharing the great feedback, Jenna. We really appreciate you taking the time to share your experience with us.
Friendly staff, knowledgeable, gave great updates
Business response:
Hi Allison, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Mallory Strotheide (NMLS#177925) has a 4.9 star rating with 75 reviews.
Mallory Strotheide (NMLS#177925) is closed now. It will open tomorrow at 9:00 a.m.