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Mariners Crossing Apartments
- Apartments
- Raleigh, NC
About this business
Location details
5723 Magellan Way, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I think the quality of the apartments has taken a hit. They are not well maintained and as a long time resident who has always paid on time my apartment is dated and I can't even get my carpet cleaned or my dingy shower and bathtub resurfaced. The building exterior has been patched up a few times but by cheap contractors who don't do quality work. The back decks against the woods take a beating from the elements and the untreated wood they use and the lack of regular power washing and maintenance. You would t... read more
Business response:
I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! Our community manager would really like to speak with you about this. Please contact us at marinerscrossingmgr@greystar.com as soon as you've got a moment. We look forward to hearing from you.
Verified Renter I only been living here for 2 years and within those 2 years I can see the decline in Mariners Crossing. Even my guests notice how unkempt the grounds the parking areas the breezeway is not kept at all.
Business response:
Here at Mariners Crossing Apartments, we strive for excellence, and are disappointed to hear that you received anything less. We would love to reach out to your for more details, however, you reported under anonymous and this does not allow us to contact you. Please call the office when you have time. Thank you.
AWFUL Took 2 months to get washing machine fixed, there was a MASSIVE roach infestation throughout the complex that was never resolved, another MASSIVE mice infestation, amenities charge despite no amenities being available (pool and gym are always closed), and so much more! DO NOT move here, unless you want to spend your summer in a 90°+ apartment because maintenance won't respond to your DAILY calls about your broken AC. The only reason it eventually got fixed was because I called a lawyer, and surprise! it was fixed withi... read more
Business response:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to note that we have not increased our rents by $300 in over a year. We would like to discuss your other complaints but are not able to confirm due to the \"anonymous\". Please fell free to call us at your earliest convenience.
Verified Renter I would not recommend this complex to anyone. The grounds are trashy. It's garbage everywhere. It's sloppy here. When my lease is up I'm moving. Management keeps changing and nothing gets done
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Mariners Crossing Apartments. We would like the opportunity to discuss your concerns in greater detail. Please call the office at your earliest convenience.
Dont move here I have been living here for two years and the management here is terrible. For the past year we have been charged an "amenity fee" for the apartment but we have zero access to any of the amenities because they have been closed due to construction for over a year now. The pool closed early this year mid summer and we were never allowed back in, yet still being charged an amenity fee. We also have been charged more than the monthly rent more than 3 times. They have been charging us rent and a half and are never ... read more
DO NOT MOVE HERE!!! I have had nothing but problems since literally day 1 of my move in. Maintenance is terrible at responding to requests, management is horrible, and they have a mice problem! Truly just disgusting and not worth the rent they charge. I’m so glad our lease is up in a few months!!!
Don’t no move here !!! First and foremost if you are even slightly interested in moving here DON’T ! Do your research and read all the reviews. My biggest problem here is the maintenance staff as whole. The maintenance staff do not knock when entering your home, if I requested I don’t won’t anyone in my home without being there then you all should abide by my request but instead they enter your home without permission or notice which made me get cameras everywhere in my home due to safety concerns. A couple weeks after that,... read more
DO NOT MOVE HERE Management is terrible. Don’t let the new paint job fool you, they have rats, roaches, and huge water bug at this place. The maintenance staff drinks on the job and they steal stuff from residents
Hard Pass A new company purchased the property back in 2020. Since then, it has went completely downhill. Everything from roaches, to mice, to broken washers, dryers, dishwashers, lights, mold, water leaks, etc., without urgency to fix it. I didn't know my building was infested with mice until my neighbor told me...still to this date, a notice has not went out. We just renewed our lease and after signing, there were plenty of added on fees. The pool stays green and full of dead squirrels. I honestly have no idea who the offi... read more
Frequently asked questions about Mariners Crossing Apartments
How is Mariners Crossing Apartments rated?
Mariners Crossing Apartments has a 3.4 star rating with 194 reviews.
When is Mariners Crossing Apartments open?
Mariners Crossing Apartments is closed now. It will open at 9:00 a.m.