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Medical Imaging Associates
- Radiologists
- Idaho Falls, ID
About this business
Location details
2265 E Sunnyside Rd, Idaho Falls, ID, 83404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Straight forward transaction. Fast and easy.
Business response:
Thank you for providing a review. We set a high standard for ourselves and we're thrilled to hear your feedback!
Responsive, helpful and love the phone app reminder. Having a busy schedule, life gets hectic and their appt was a great reminder to pay due balance.
Business response:
Your review made our day! A big thank you for taking the time to share your positive feedback.
prompt, professional
Business response:
Thank you for providing a review. We set a high standard for ourselves and we're thrilled to hear your feedback!
Love your doctors, love how simple it is to pay online. It takes a while to get the report back. Most radiology reports come back in about 24 hours. Everything else is great!
Business response:
Thank you for providing a review. We set a high standard for ourselves and we're thrilled to hear your feedback!
The radiologist that read my MRI missed tears in my shoulder among other things - it’s a good thing I had an orthopedic doctor review it. I needed surgery to fix several issues. It makes me wonder what other problems have been missed with other patients.
Business response:
Hi and thanks for reaching out. Your concerns are important to us, and we take them very seriously. We will share this feedback with our team at the facility, and we encourage you to call the facility so that you can discuss this matter with them in further detail.
Dr Peter Vance said he had spoken with the billing people twice. He assured me that my bill would be written off. I had to stop the relentless texts. I ended up paying it after I received a final notice.
Business response:
Thank you for sharing your feedback. We strive to maintain transparency and accuracy in all aspects of our billing process for the facilities that we serve. We take concerns seriously and would appreciate the opportunity to make it right. Please contact us directly at patientfeedback@radpartners.com.
Tapping the link on my phone led to payment flow as expected. However, after inputting all information, an error occurred and it was unable to process. It worked on desktop. If you provide a text link, mobile payment should be seamless and this was not
Business response:
We sincerely apologize for any inconvenience and appreciate your feedback. Please don't hesitate to contact us at patientfeedback@radpartners.com for immediate assistance.
The billing web page was impossible to use to obtain details of charges. The phone number listed to seek assistance was inoperative for most of the day. When the phone number finally worked, the person answering was very polite and helpful but the voice was so heavily accented as to be very difficult to understand.
Business response:
Thank you for taking the time to share your feedback, as it helps us identify opportunities to improve. We sincerely apologize for the inconvenience with the website. If you have any additional billing questions or concerns, please contact us directly at patientfeedback@radpartners.com, and our team would be happy to assist!
Your billing is horrible . All my wrong information in there in which the hospital gave you the right information. Send me a bill that’s past due and didn’t come to my address. People at the house 8 miles away. Got a hold of me horrible horse.
Business response:
Thank you for bringing this to our attention. We would like to work with you on a resolution. At your convenience, please contact us at patientfeedback@radpartners.com and we’ll be happy to assist you further.
Frequently asked questions about Medical Imaging Associates
How is Medical Imaging Associates rated?
Medical Imaging Associates has a 2.7 star rating with 277 reviews.
When is Medical Imaging Associates open?
Medical Imaging Associates is closed now. It will open at 9:00 a.m.