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Medical Imaging Associates
- Radiologists
- Idaho Falls, ID
About this business
Location details
2265 E Sunnyside Rd, Idaho Falls, ID, 83404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I work have never seen such a dysfunctional billing office. I was turned over to collections for an insignificant amount of money and now have to address credit implications. When I contacted the office to figure out what happened they had someone else's address and phone number linked to my name. Which the hospital they apparently sourced it from having it correct. I might add that the collection agency had no trouble getting hold of me immediately and I paid the balance immediately. The services rendered were fine at the h... read more
DO NOT USE Bills never come, turned over for collection and the collection agency sent us texts, which is considered junk. Tried to tell us that was the new way of doing things. We are taught not to respond to texts on this kind of thing. Horrible billing process. Seems like they are in business with the lawyers that handle the collection, don't bill for months, turn into collection and then send a text to save us money. CRAP BUSINESS
Their services were fine. What I have a problem with is billing. Sending me a text with a link twice to pay online is not acceptable. I expect an itemized paper bill with information on how to pay online. I don't click links on my phone or email. I will type in an online address I have receved and verified and pay online if that is the preference. I tell my 82 year old father to never click on payment links either. The elderly in particular are more likely to be scammed by these "link" emails, and they should never ju... read more
Sad to report I have the same issue going on as everyone else. Insurance tells us everything has been paid regarding all of these bills regarding this visit, but they still send me texts every week saying I have an unpaid bill. I’m convinced they are just trying to get your money instead of actually working with your insurance
DO NOT GIVE THEM YOUR BUSINESS! They turned me into collections for a $70 bill that I never received. I have never missed a bill a day in my life. When I contacted them they had been sending bills to an address I've never had in Pocatello. I contacted Idaho Falls Community Hospital and it shows they provided them with the correct address. They also explained that they were aware of how bad Medical Imaging Associates were, but unfortunately they are the only ones in town. I will be picketing in front of there business soon... read more
Frequently asked questions about Medical Imaging Associates
How is Medical Imaging Associates rated?
Medical Imaging Associates has a 1.6 star rating with 127 reviews.
When is Medical Imaging Associates open?
Medical Imaging Associates is closed now. It will open tomorrow at 9:00 a.m.