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Meenan
- Heating & Air Conditioning/HVAC
- Upper Darby, PA
About this business
For over 80 years, Meenan has been the name that our PA neighbors have trusted for heating oil, propane, AC, and other home services that are all designed to help you save on energy costs and provide total peace of mind. No matter what your home comfort needs are, you can count on us for fast, reliable service in any weather!
Location details
8301 Lansdowne Avenue, Upper Darby, PA, 19082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 11:59 p.m. | |
| Tue | 12:00 p.m. to 11:59 p.m. | |
| Wed | 12:00 p.m. to 11:59 p.m. | |
| Thu | 12:00 p.m. to 11:59 p.m. | |
| Fri | 12:00 p.m. to 11:59 p.m. | |
| Sat | 12:00 p.m. to 11:59 p.m. | |
| Sun | 12:00 p.m. to 11:59 p.m. |
This service appointment was originally scheduled for noon to 4 PM on Wednesday June 4th, 2014. This appointment was made sometime in mid-March, 2014. <br /> Meenan called me about 12:30 or 1 pm on June 4th and asked me if I would mind a change in schedule to June 25, 2014 at the same time. Meenan said that this was due to a usually heavydemand for air conditioner service, I agreed. <br /> Today, June 15, 2014, Meenan called and asked me if I could have the service done today instead. I verified the date several times since ... read more
Business response:
Dear [member name removed], Thank you for posting your review of Meenan. We truly appreciate your loyalty in choosing our company for your heating and cooling needs for the past several years. We look forward to providing you service in the future. Sincerely, The Meenan Management Team
I use them for my heating oil and the service contract on my heater. I have an annual contract with them so the service was just billed into that. There was no extra cost. I like their promptness to respond in times of emergencies and the quality of their work. I have always had positive experiences with them. The only issue that I have would be the cost of the oil seems high. You pay a little extra for the oil when you need to fill it in with that.
After the initial low cost oil delivery, the prices gradualy went up from the general prices in the geographic area. Also, some times, the cost was so high that I questioned if a mistake had been made on the ticket. in both cases, they said an "error" had been made. As 3 other people on the street had this vendor, we compared prices and found that they varied even if the delivery was on the same day (and should have been the same price for the same plan). I believe that Meenan employs a pricing strategy to maximise profits (... read more
Business response:
Thank you for bringing this matter to our attention.We would like to offer our sincerestapologiesfor this misunderstanding.We arevery much committed to our customers and are sad that you are parting ways with us.We sincerelyhope thatone day we may have the opportunity to serve you again. Thank youand kind regards, The Meenan Upper Darby Management Team.
Recently, their customer service and pricing have both declined (all on-site services and delieveries, however, have been good -- no issues). <br /> I recently had to battle with their customer service group to resolve an issue where I was charged twice for AC servicing. Most recently, I tried to schedule an annual heater tune-up, and the nearest available date for servicing was five months out (I was told I should have scheduled earlier in the season -- as if that is a reasonable response to a five-month scheduling window).... read more
Business response:
We at Meenan would like to apologize for the inconvenience you've recently experienced. We appreciate you bringing this to our attention and will address this issue immediately. Our Customer Service Supervisor will, if he hasn't done so already, be contacting you to resolve this matter. Should you wish to speak to me, Chris Boyce, Meenan General Manager, please contact me at (215) 943-3500. Kind regards and happy holidays from Meenan.
Frequently asked questions about Meenan
How is Meenan rated?
Meenan has a 4.9 star rating with 493 reviews.
When is Meenan open?
Meenan is closed now. It will open at 12:00 p.m.