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Michael Ross of Mutual of Omaha Mortgage
- Mortgage Lenders
- Puyallup, WA
About this business
Location details
424 29th St, Suite C, Puyallup, WA, 98372, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Michael was great! Answered several of my inquiries and questions and always was available!!
Business response:
I'm thrilled to hear you had such a positive experience, Romeo! I aim to be as available and helpful as possible for our customers. Your feedback is greatly appreciated and it was my pleasure to assist you with your inquiries. If you ever have any more questions, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Michael Ross was an excellent Loan Officer! He made himself always available day and night and helped me close on my house!
Business response:
I'm thrilled to hear that you had a positive experience with your home closing. It was a pleasure to assist you, and I'm glad I could be available to help throughout the process. Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
communication patience Follow up product / market knowledge Awesome communication with my realtor - always in touch
Business response:
I'm truly grateful for your positive feedback, Carl. It was my pleasure to ensure clear communication and provide you with the necessary information about our products. I'm delighted to learn that my constant follow-ups and interaction with your realtor added to your positive experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority. Thank you for the 5-star rating.
Verified by Mutual of Omaha Mortgage
Michael worked tirelessly on my behalf to put together a creative financing plan that has enabled me to get my new home. His professional expertise, hard work, and knowledge made it happen. I also appreciate how he kept me informed along the way. I highly recommend him!
Business response:
I'm incredibly grateful for your positive feedback, Melissa. It was a pleasure working with you on your creative financing plan. I'm glad to hear that my dedication and knowledge were evident throughout the process and that you felt well-informed every step of the way. Thank you for choosing Mutual of Omaha Mortgage and for your strong endorsement! I'm always here if you need anything else.
Verified by Mutual of Omaha Mortgage
Everything about our first home buying was great
Business response:
I'm truly pleased to hear that your first home buying experience was a great one, Haley. It's rewarding to know I could contribute to making this significant step a positive one. At Mutual of Omaha Mortgage, we take pride in providing top-notch service, and your feedback is much appreciated. Please don't hesitate to reach out if you have any future needs or questions. Thank you for the 5-star review!
Verified by Mutual of Omaha Mortgage
Personable, always available
Business response:
Thank you, David, for the high rating and kind words. I'm pleased to hear that I could make myself available throughout our interactions. This is what we strive to achieve at Mutual of Omaha Mortgage: personable and consistent service. Looking forward to working with you again in the future. Best, Michael Ross
Verified by Mutual of Omaha Mortgage
Personable, always available
Business response:
Thank you, David, for the high rating and kind words. I'm pleased to hear that I could make myself available throughout our interactions. This is what we strive to achieve at Mutual of Omaha Mortgage: personable and consistent service. Looking forward to working with you again in the future. Best, Michael Ross
Verified by Mutual of Omaha Mortgage
The smoothness of the process with minor items to adjust along the way. The ending was a bit stressful regarding taxes and fund allocation but outside of that it was a better experience.
Business response:
I'm glad to hear you found the overall experience positive, Shellea. I understand that the end process was a bit stressful for you and I appreciate your patience during this time. Rest assured, your feedback is highly valuable and I'll definitely take the points you've mentioned into consideration to improve our services. Thank you for choosing Mutual of Omaha Mortgage and for leaving a review. If you need any further assistance, feel free to reach out. Best, Michael Ross
Verified by Mutual of Omaha Mortgage
The smoothness of the process with minor items to adjust along the way. The ending was a bit stressful regarding taxes and fund allocation but outside of that it was a better experience.
Business response:
I'm glad to hear you found the overall experience positive, Shellea. I understand that the end process was a bit stressful for you and I appreciate your patience during this time. Rest assured, your feedback is highly valuable and I'll definitely take the points you've mentioned into consideration to improve our services. Thank you for choosing Mutual of Omaha Mortgage and for leaving a review. If you need any further assistance, feel free to reach out. Best, Michael Ross
Frequently asked questions about Michael Ross of Mutual of Omaha Mortgage
How is Michael Ross of Mutual of Omaha Mortgage rated?
Michael Ross of Mutual of Omaha Mortgage has a 4.9 star rating with 267 reviews.
When is Michael Ross of Mutual of Omaha Mortgage open?
Michael Ross of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.