This profile has been claimed by the business owner or representative.
Mike Remillard of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Mike was absolutely amazing throughout the whole process, it was our first time buying a home and he really made it easy for us. Communication was great, and he helped us all the way through. He is very patient and always willing to help and find the best outcome for his customers.
Business response:
Thank you so much for your kind words, Maria. I'm glad I could assist in making your first home buying experience a smooth one. Your feedback means a lot to me and the team at Mutual of Omaha Mortgage. It was my pleasure to help guide you through the process and I'm thrilled that you found the communication and support helpful. Don't hesitate to reach out if you have any other needs in the future. Enjoy your new home!
Verified by Mutual of Omaha Mortgage
The team over at Mutual Of Omaha were nothing other than excellent. The whole experience, and availability to work with us were exceptional. We were scared for being first time home buyers, but Mike always kept us updated, and worked to help us get the best deal possible. And for that, we will always be grateful.
Business response:
Hello Ronald, Thank you very much for taking the time to share your experience. I'm thrilled to hear that the team and I at Mutual of Omaha Mortgage were able to provide an excellent service to you. I understand that buying a home for the first time can be a daunting experience, but I'm glad to know that we were able to ease your concerns and help you secure the best deal. Your satisfaction is our top priority and we are always here for any future assistance. I'm grateful for your trust and I look forward to working with yo... read more
Verified by Mutual of Omaha Mortgage
Mike communicated early and often, and was very helpful throughout the process. He was a pleasure to work with.
Business response:
I'm really pleased to hear that you found the communication helpful and the overall experience pleasant, Nick. Your feedback means a lot to me. Continual, clear communication is something I strive for with all clients. It's my goal to make the mortgage process as easy and straightforward as possible. Thank you for choosing Mutual of Omaha Mortgage and for rating my services so highly. If you ever need any further assistance, please feel free to reach out. -Mike Remillard
Verified by Mutual of Omaha Mortgage
Very knowledgeable, responsive, and efficient.
Business response:
I'm thrilled to hear such positive feedback, Charles! I aim to provide top-notch service and I'm pleased to know that my expertise and efficiency met your expectations. I hope to work with you again in the future. Thanks again for choosing Mutual of Omaha Mortgage and for taking the time to leave such a great review. Best, Mike Remillard.
Verified by Mutual of Omaha Mortgage
Full transparency.
Business response:
I appreciate you taking the time to leave your feedback, Javier. I'm glad to hear that you found my service fully transparent, as I strive to maintain an open line of communication with all my clients. Your rating of 4.83 stars motivates me to continuously improve and offer even better service. Thanks for choosing Mutual of Omaha Mortgage. Looking forward to serving your future mortgage needs. Best, Mike Remillard.
Verified by Mutual of Omaha Mortgage
Mike made the mortgage process easy with his overall expertise and his great communication skills.
Business response:
Thank you for choosing Mutual of Omaha Mortgage and for giving me such a high rating, Jeff. It was a pleasure to assist with your home purchase. I'm thrilled to hear that you had a positive experience with the mortgage process. Your kind words are truly appreciated. If you have any further needs or questions, feel free to reach out at any time. - Mike Remillard
Verified by Mutual of Omaha Mortgage
Communication with other members could have been better.
Business response:
I appreciate your feedback, Laura. I'm sorry to hear the communication fell short in some areas. We will definitely work on improving this for future interactions. If you have any other concerns or need assistance, please feel free to reach out to me directly.
Verified by Mutual of Omaha Mortgage
After Mike forwarded the Mortgage process on to Julie, Caitie and the Underwriter detailed communication of documents needed seemed to be an issue. Many time it would take 3 to 4 communications to get all the information on a document before it was excepted.
Business response:
Thank you for your feedback, Mr. Wright. I will review this with the team to improve our communication procedures. If you have further concerns or need additional assistance, please feel free to reach out to me directly.
Verified by Mutual of Omaha Mortgage
The processor was difficult to reach .
Business response:
Hi Jennifer, Thank you for taking the time to share your feedback. I’m glad to hear you had a positive experience overall, but I’m sorry to learn that reaching the processor was challenging. I understand how important clear and timely communication is, and I’ll make sure to address this with the team to improve our process. Your input is invaluable in helping us enhance our customer service. If there’s anything else I can do for you, please feel free to reach out directly.
Frequently asked questions about Mike Remillard of Mutual of Omaha Mortgage
How is Mike Remillard of Mutual of Omaha Mortgage rated?
Mike Remillard of Mutual of Omaha Mortgage has a 4.9 star rating with 56 reviews.
When is Mike Remillard of Mutual of Omaha Mortgage open?
Mike Remillard of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.