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MINI
- Automotive
- Chicago, IL
About this business
Location details
1111 W Diversey Parkway, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This place is the worst. Service is horrible and the cars are worse.
Not only were the vehicles in rough shape and DIRTY, the sales rep was short with us, rude and snippy, and she was not well-versed on the vehicles. This dealership only sells one brand! You should be in expert in your field. Can’t forget to mention she didn’t even want to return our drivers license until we were completely finished with test driving.
No one should have to wait 4.5 hours for a routine oil change and break pad service. When told how long the service should take I was quoted around 1.5 hours. Get more employees in your garage or provide more rentals!
Business response:
Thank you for your excellent feedback, Ray. I certainly apologize for any inconvenience that you might have encountered on your recent visit, which might have lead you to leave this 1 star rating. I would appreciate the opportunity to discuss your specific encounter with our team more detail at your earliest convenience, so that I may personally work to restore your faith in our dealership. Thank you and I look forward to speaking with you. Sincerely, Sharon Klietsch, General Manager.
Business response:
Thank you for your excellent feedback, Maria. I certainly apologize for any inconvenience that you might have encountered on your past visit, which might have lead you to leave this 1 star rating. I would appreciate the opportunity to discuss your specific encounter with our team more detail at your earliest convenience, so that I may personally work to restore your faith in our dealership. Thank you and I look forward to speaking with you. Sincerely, Sharon Klietsch, General Manager.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 537 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.