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Monticello by the Vineyard Apartments
- Apartments
- Euless, TX
About this business
Location details
2500 Highway 121, Euless, TX, 76039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great Until Move-Out — Billing Issues Ruined It We lived in this apartment for two years without any major issues, but the move-out process completely changed our experience. After we vacated the unit and returned our keys, the management continued to charge us for utilities we did not use and could not have used. Even after explaining the situation multiple times, they refused to correct the charges and instead pushed repayment plans and settlement offers. What should have been a simple, straightforward move-out turned into... read more
Business response:
Hi, I would like to get some more details about your experience with us and we would like to speak with you about this further, please give us a call at your earliest convenience. Thank you.
thin walls, awful management I beg you please look elsewhere. The walls are so thin you can hear everything. They let people who have large dogs on the top floors do whatever they want and disrupt your sleep and your life. The management doesn’t care to do anything. Do not live here.
Business response:
Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
Terrible Management-Do Not Move Here WORST MANAGEMENT OF ALL TIME- DO NOT MOVE HERE! This property is 21 years old the company that currently owns it states that they did cosmetic renovations to the property. I promise you, the cosmetic renovations aren’t worth the price increase. You will still have dated white cabinets pay more than anywhere for trash service ($45) and a “community fee” to use the amenities ($18) to top it off, the management team is never in the office if you need help, you will be routed to the “Central ... read more
Business response:
Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you again.
Check the reviews and believe them. We have lived here 5+ years and they have definitely gotten worse each year. We will be moving ASAP. There is police in the complex atleast once a week. A month ago SWAT team was here. Definitely don't feel safe having my family here. Constantly people speeding through the community, noisey neighbors, smells like weed all the time. No parking due to dumpster bins taking up all the parking. They charge premium rent for not a premium complex or amenities.
The floors are... (Verified Renter) The floors are thin and you can hear the people above you walk around.
My garage had... (Verified Renter) My garage had grease on the floor and I request for cleaning it but I was told by the manager no we canâ??t remove it period.
Frequently asked questions about Monticello by the Vineyard Apartments
How is Monticello by the Vineyard Apartments rated?
Monticello by the Vineyard Apartments has a 4 star rating with 363 reviews.
When is Monticello by the Vineyard Apartments open?
Monticello by the Vineyard Apartments is closed now. It will open at 9:00 a.m.