Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Cape Girardeau, MO

About this business

Finance Mortgage Lenders

Location details

3065 William St, #408, Cape Girardeau, MO, 63701, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9366 reviews

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Anjanique Lenice W.

a year ago

Good communication.

Business response:

Thank you for your kind review, Anjanique. I'm glad to hear that you appreciated the communication. As a representative of Mutual of Omaha Mortgage, I aim to provide clear and frequent updates to all my customers. I hope to assist you again in the future and aim to make your next experience a five-star one. Until then, take care.

Vincent P. D' A.

a year ago

Very communicative and kept me in the loop every step of the way

Business response:

Thanks for the high rating and positive feedback, Vincent. Communication is key in our line of work, so it's reassuring to hear that you felt well-informed throughout the process. Your satisfaction is my top priority. If you need any further assistance, please don't hesitate to reach out.

Donald C.

a year ago

my experience with Andy and his team was very good. Rachel was excellent at keeping in touch and answering all of my questions. Uploading documents was simple and I was able to stay up to date with what was happening! Thank you!

Business response:

Donald, it's fantastic to hear that you had a positive experience with my team and I at Mutual of Omaha Mortgage. I'm particularly pleased that Rachel's communication made the process easier for you and that the document upload system was straightforward. Your feedback is greatly appreciated, and we're here should you need anything in the future. - Andy Stephens

Andrea D. T.

a year ago

Easy to communicate and help.

Business response:

Thanks for your review, Andrea! I'm delighted to hear you found our communication and assistance easy. Your feedback is of utmost value to us at Mutual of Omaha Mortgage. We're here for you anytime you need. Looking forward to serving you again in the future!

Theresa A. E.

a year ago

Mr. Jeriod Kimball provided excellent service and the refinance was processed in a timely manner. I would refer him anytime.

Business response:

Thrilled to hear that you had a positive experience with the refinance, Theresa. Your satisfaction is my top priority, and I'm glad I was able to deliver. Thank you for taking the time to give Mutual of Omaha Mortgage a 5-star rating and for your willingness to refer. That truly means a lot. If you have any further needs or questions, don't hesitate to reach out. Here to serve! - Jeriod Kimball

Todd M. E.

a year ago

Andy Chad and Rachel were all super efficient and easy to deal with even though my particular situation was somewhat different and more taxing then a lot of other mortgage transactions. Always positive and professional in the whole process. Mutual of Omaha has every right to be beyond pleased with these 3 representing their company .

Business response:

Hey Todd, I'm thrilled to receive such a positive review from you! It's great to know that you found our collaboration efficient and easy. We often deal with unique, complex situations, and it's our job to make the process as smooth as possible. I'm glad to hear that your experience with Chad, Rachel, and myself lived up to that expectation. Your feedback is incredibly valuable, and we're indeed proud to represent Mutual of Omaha Mortgage. We're here anytime you need our services in the future. Cheers, Andy Stephens

Timothy Glen H.

a year ago

bryce faulkner is a great person to deal with

Business response:

Timothy, thank you for the stellar review and for the kind words! Your satisfaction is my top priority and it's fantastic to hear that your experience reflected this. Don't hesitate to reach out if you need anything in the future. Always here to help. - Bryce Faulkner, Mutual of Omaha Mortgage

John G.

a year ago

Bryce truly earned my business. His advice and recommendations made sense. He followed up perfectly to make sure I got my paperwork in. He was available and helpful when I had questions. 10/10 sales and service. Thank you, Bryce!

Business response:

I'm sincerely pleased to hear that you had such a positive experience, John. It was a pleasure to assist you through the process and ensure your paperwork was organized and submitted promptly. Your satisfaction with my advice and recommendations is really appreciated. It's always my goal to provide a 10/10 sales and service experience you've mentioned. Looking forward to serving your future needs. Thank you for choosing Mutual of Omaha Mortgage.

Kelly J P.

a year ago

Great experience and Bryce kept me up to date with everything going on with the progression of our loan.

Business response:

I appreciate your positive feedback, Kelly. It's my goal to keep my clients informed and make the loan progression as smooth as possible. Your 5-star rating means a lot to me and the entire team here at Mutual of Omaha Mortgage. If you have any further needs or questions, feel free to reach out. Thank you for choosing us! Bryce Faulkner.