Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Charleston, SC

About this business

FinanceMortgage Lenders

Location details

78 Ashley Point , Suite 101, Charleston, SC, 29407, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9768 reviews

Select a rating

Veridiana B.

7 months ago

Excellent Experience with Loan Officer Joseph Newton Joey provided outstanding service throughout our home purchase. He explained complex terms clearly, responded promptly to questions (even after hours), identified and resolved a key documentation issue to prevent delays, and secured a better interest rate by shopping multiple lenders. His patience with my many questions and genuine advocacy made the process smooth and stress-free. I highly recommend Joey and would work with him again without hesitation. He is 5 stars Ve... read more

Business response:

Thank you for your generous feedback, Veridiana. I'm glad I could support you through the home purchase process and help clarify any complex terms. Ensuring timely responses and finding the best possible interest rates are key aspects I focus on, so it's gratifying to hear that this contributed to a smooth experience for you. If you have any more questions or need assistance in the future, don't hesitate to reach out.

Ramchandra J.

7 months ago

It was really easy to setup account, updating details all on portal without sending docs via email. From onboarding till disbursemen, it was smooth and active communicatio. Joey was really very responsive on everything.

Business response:

I'm glad to hear that the setup and communication met your needs, Ramchandra. Ensuring a smooth process from onboarding to disbursement is something I focus on, and I'm pleased I could be responsive throughout. If you have any further questions or need anything else, feel free to reach out.

Brian O.

7 months ago

Joey was always helpful and immediately followed up to any questions we may have had. He took care of the inevitable bumps in the road that happen when going through underwriting. All on all a great

Business response:

I appreciate your kind words, Brian. I'm pleased to hear that my support was helpful to you during the underwriting process. Navigating the challenges smoothly is always my goal. If there’s anything else you need, just let me know.

Doris J C.

7 months ago

Joey was so pleasant to work with. He was always available and timely with questions and responses to me and my realtor. No grossly unexpected swings in final costs. Just a great experience from start to close.

Business response:

Thank you for sharing your experience, Doris. I'm pleased to know that the process went smoothly and that you felt well-supported throughout. My aim is always to be readily available and responsive, so it's gratifying to hear this was helpful for you and your realtor. Should you have any future questions or need assistance, please feel free to reach out.

Tashinga C H.

8 months ago

Joey was awesome and kept me informed throughout the entire process. He checked in regularly and ensured that I had no questions.

Business response:

I appreciate your feedback, Tashinga. It's great to hear that you felt informed and supported during the entire process. Keeping clients updated is important to me, and I'm glad this made a positive difference for you. If any questions arise in the future, don't hesitate to get in touch.

Khurram A.

8 months ago

Great experience working with him. Very helpful person and always ready to answer any question.

Business response:

I'm glad to hear you had a positive experience working with me, Khurram. Your feedback on my willingness to assist and answer questions means a lot. If you ever have more questions or need further help, please don't hesitate to reach out.

Paul Robert S.

9 months ago

Communication was above and beyond. whether I had questions about a mortgage option or info about the loan, Joey answered quickly and with the info I was looking for. Once connected to the title office, Jory made sure I info got passed between entities and I didn't hand to worry if any step was being missed.

Business response:

I appreciate your review, Paul. It's encouraging to hear that you found the communication helpful and timely throughout the process. Ensuring information flows smoothly between all parties is a key part of what I do, and I'm glad this gave you peace of mind. If you have any further questions or need assistance in the future, I'm here to help.

Mary M.

9 months ago

Brendan and his team were there every step of they way answering all my questions and providing support along the way. They made the process so much easier!

Business response:

Mary, it's good to know that the support and assistance provided made your experience easier. I'm glad I could be there with you every step of the way and answer your questions. If there's anything more I can do for you in the future, please don't hesitate to get in touch.

Marilyn C.

9 months ago

The level of attention to detail, communication, care and concern that Joey Newton gave to me , my realtor Kelly and the processing of my mortgage went above and beyond. When you work with someone remotely and doing busineess online there are unknows due to differences in location that can result in things 'slipping through the cracks'. Joey kept an eye on everything, responding quickly and kept me informed through the whole process. Thank you Joey for being a ki... read more

Business response:

I appreciate your thoughtful review, Marilyn. I'm pleased to hear that the attention to detail, communication, and care provided a positive experience for you and your realtor, Kelly. Navigating a remote process can indeed present challenges, so I'm glad my efforts helped ensure everything stayed on track. If you have any more questions or need further assistance in the future, please reach out at any time. Thank you for your kind words.