Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.9935 reviews

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Charles C.R. H.

a year ago

Answered every call. Had answers to any questions.

Business response:

I'm truly grateful for your kind words and stellar rating, Charles. It was indeed a pleasure to assist you and provide you with the information you needed. I'm glad to hear that I was able to meet your expectations in terms of communication. At Mutual of Omaha Mortgage, we aim to provide our customers with top-notch service and your feedback validates our efforts. Should you have any further questions, I'm just a phone call away. Thank you for choosing us.

Paul E C.

a year ago

We had regular communication about what was needed and what was next. When I had questions, they were answered quickly.

Business response:

I greatly appreciate your positive feedback, Paul. At Mutual of Omaha Mortgage, our goal is to provide a smooth and transparent process for every client. I'm glad to hear that you were satisfied with the promptness of our communication. Don't hesitate to reach out if you have further questions or needs. Thank you for choosing us and for your kind words.

Robert L L.

a year ago

Sylas Stacy was a professional from start to finish. It was one little hangup, but it was solved right away couldn’t be happier with the service I recommend him to anybody.

Business response:

Thank you for the kind words, Bob! It was a pleasure working with you. Wishing you and your family a happy holiday season!

Heather L C.

a year ago

The attention paid to me and my wife all the way through the process. Thanks Sylas Stacy your advice and knowledge to get us through the process.

Business response:

I'm thrilled to hear that you had a great experience with our service. Your satisfaction is my top priority, and it's reassuring to know that the attention and guidance provided were beneficial to you throughout the process. I appreciate your kind words and the time taken to leave a 5-star review. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future.

Trey B.

a year ago

Robert communicated well. Thanks

Business response:

I genuinely appreciate your positive feedback, Trey. Communication is a crucial part of the service I provide at Mutual of Omaha Mortgage, so I'm glad to hear that you were satisfied with that aspect of your experience. Your 4.83-star rating means a lot to me. I hope to have the opportunity to work with you again in the future. Thank you for choosing Mutual of Omaha Mortgage. Best, Robert Levitan.

Tracy K.

a year ago

Seamless with good communication

Business response:

I'm sincerely grateful for your generous review, Tracy. Your rating of 4.83 out of 5 stars means a lot to me and to the entire team at Mutual of Omaha Mortgage. It was a pleasure assisting you through the mortgage process, and I'm glad to hear that your experience was seamless and you appreciated our communication. Thanks once again for your support and trust. Please feel free to reach out if you have any other mortgage needs in the future.

Johnny B.

a year ago

David communicated very well with us throughout our entire process and after. He was always, and still is, there to answer all of our questions.

Business response:

Thank you for your generous review, Johnny. I am immensely gratified to know that my communication and support met your expectations. Please remember that I am always here to help with any future questions or concerns. Thank you for choosing Mutual of Omaha Mortgage, and for the privilege of assisting you. Your satisfaction is my topmost priority.

Russell L J.

a year ago

My Counselor was above and beyond expectations. He was a great coach and motivator during this entire process. His untiring efforts exemplify how caring for your business that you represent and for their clients are properly handled. If this type of action was express to everyone that he assist its no wonder one will not have a problem working with him. Again Mr Robert have made the Johnson family extremely happy. We want to thank you and your firm for allowing us to have such a awesome agent. Thanks Russell

Business response:

Dear Russell, I'm humbled by your kind words and stellar rating. It was a true pleasure working with you and your family on your mortgage needs. I strive to ensure that each and every one of my clients has a satisfying and efficient experience with Mutual of Omaha Mortgage, and I'm thrilled to hear that you had such a positive experience. Your satisfaction and happiness are my biggest motivators and I'm glad I could contribute to making this process a smooth one for you. I will continue to work tirelessly for all of my cli... read more

Khanh D.

a year ago

Excrllent quick communication

Business response:

I'm delighted to hear that you found our communication to be swift and excellent, Khanh. Your high rating is greatly appreciated. Every day, we at Mutual of Omaha Mortgage strive to provide this level of service. Thank you for taking the time to share your feedback. It's customers like you that make our job rewarding.